Lauren Falletti
Twin Lakes,US
Summary
Experienced quality management professional skilled in driving process improvements and ensuring compliance with industry standards. Proficient in root cause analysis, auditing, and quality control methodologies with a focus on team collaboration and achieving results. Recognized for reliability, problem-solving abilities, and effective communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Engineer II
Cirtec Medical
06.2025 - Current
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
Quality Engineer
ITW Medical
02.2023 - 05.2025
- Oversees supplier quality program, ensuring ISO13485 compliance and audit readiness.
- Supervise multi-shift quality team, minimizing downtime and customer complaints.
- Spearhead quality management initiatives, leading audits and validations while optimizing processes.
- Drive continuous improvement in quality metrics, fostering collaboration between production and quality teams to reduce downtime and customer complaints significantly.
- Develop and lead pivotal programs including Quality Catch, Safety Team, and First Aid Responders.
- Champion company's operational vision, cultivating a culture of excellence and innovation.
- Pioneered ITW's first 6S program, transforming waste elimination and safety protocols.
- Designed innovative production layouts to maximize performance and reduce inefficiencies.
- Developed and executed comprehensive quality control plans for manufacturing operations.
- Proactively identified potential risks associated with new products or processes; recommended alterations mitigate these concerns before they became critical issues affecting overall performance or customer satisfaction.
Quality Engineer
Amsted Seals
07.2021 - 01.2023
- Fostered culture of continuous improvement, encouraging innovative solutions to quality challenges.
- Led efforts to achieve ISO 9001 certification, demonstrating commitment to world-class quality management practices.
- Managed a team of quality inspectors, ensuring consistent adherence to company standards and regulatory requirements.
- Created detailed reports on quality metrics for senior management review, driving data-driven decision-making across the organization.
- Improved product quality by implementing rigorous testing processes and procedures.
- Streamlined production lines for increased efficiency, reducing defects and minimizing waste.
- Served as liaison between engineering, manufacturing, and customers to address concerns regarding product quality or performance issues.
Quality Manager
Three R Plastics
04.2018 - 07.2021
- Led quality team, improved defect rates, enhanced supplier audits, ensured product excellence.
- Spearheaded quality assurance initiatives, conducting supplier audits and managing complaint handling to maintain high product standards in commercial vehicle manufacturing.
- Led root cause investigations and implemented corrective actions, driving continuous improvement in defect reduction through data analysis and strategic recommendations.
- Fostered cross-functional partnerships, liaising with internal departments, customers, and suppliers to efficiently resolve quality issues and enhance product integrity.
- Developed and maintained crucial quality documentation, including work instructions, process flow diagrams, and control plans, ensuring regulatory compliance.
- Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.
Quality Assurance Technician and PPAP Coordinator
Certified Power Train
09.2017 - 04.2018
- Updated control plans and PFMEAs, enhancing process efficiency and compliance.
- Streamlined quality control processes, enhancing efficiency in document management and inspection procedures.
- Maintained meticulous calibration systems and PPAP documentation.
- Optimized quality assurance protocols, ensuring strict adherence to ISO9001:2015 standards.
- Implemented robust inspection methods for new and existing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
Education
Bachelor of Science - Business Management
University of Wisconsin-Stout
Menomonie, WI08.2025
Associate of Applied Science - Business Management
Gateway Community And Technical College
Elkhorn, WI04.2019
Associate of Applied Science - Supervisory Management
Gateway Community and Technical College
Elkhorn, WI04.2018
Skills
- Quality documentation
- Decision-making
- Six sigma methodologies
- Test method validation
- Corrective action planning
- Protocol review
- Process capability analysis
- Risk management
- Lean six sigma
- Project scheduling
- Team leadership
Accomplishments
- Reduced scrap and rework costs by $150,000 annually through root cause analysis and corrective actions
- Developed internal audit program, increasing preparedness and reducing third-party audit issues by 40%.
- Built and led a cross-functional quality team that improved product quality score from 78% to 97%.
- Introduced a digital QMS platform, reducing document retrieval time by 50%.
Certification
- ISO 9001:2015
- ISO 13485:2016
- Advanced Product Quality and Control Planning (APQP)
- Lean Bronze
- Customer Service Specialist
- Production Safety Quality Specialist
- Project Management
- Business Service Manager
- Leadership Essentials
- Leadership Management
- Technical Supervisor
- General Management
- Human Resources Management
- AED, CPR & BBP
Phone - Number
(262) 716-2004
Timeline
Quality Engineer II
Cirtec Medical
06.2025 - Current
Quality Engineer
ITW Medical
02.2023 - 05.2025
Quality Engineer
Amsted Seals
07.2021 - 01.2023
Quality Manager
Three R Plastics
04.2018 - 07.2021
Quality Assurance Technician and PPAP Coordinator
Certified Power Train
09.2017 - 04.2018
Associate of Applied Science - Supervisory Management
Gateway Community and Technical College
Bachelor of Science - Business Management
University of Wisconsin-Stout
Associate of Applied Science - Business Management
Gateway Community And Technical College
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