Lauren Ferrari
Coal City,Illinois
Summary
Currently a college student with a drive to become a health care professional. Possesses many qualities such as excellent communication, compassion, and reliability. Hardworking and organized with the intention of making the workplace better.
Overview
5
5
years of professional experience
Work History
2K Floater/ Afterschool Teacher
St Paul’s Early Education Center
01.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assist children in going to the restroom and change children who cannot yet go to the restroom on the toilet.
- Communicate issues with other employees to come up with a solution.
- Help children work through their emotions and teach them how to properly express themselves.
Crew Member
Dairy Queen
09.2020 - 01.2021
- Input customer order information into the system while still actively communicating with the customer.
- Communicate and interact with customers at the front order screen, drive through, and payment window.
- Prepare specific and personalized orders from customers that are not necessarily on the menu.
- Maintain a sanitary and organized work environment.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Receptionist
Ferrari Accounting
01.2019 - 04.2019
- Kept the facility clean by organizing all of the client files, and pulling the files for the upcoming day to the front.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
University of South Alabama
High School Diploma -
Coal City High School
05.2022
Certified Nursing Assistant -
WILCO Area Career Center
06.2021
Skills
- Patient Care
- Privacy and confidentiality
- Motivational Skills
- Compassionate
- Supporting personal needs
- Safety Precautions
- Complex Problem-Solving
- Patient relationship building
Timeline
2K Floater/ Afterschool Teacher
St Paul’s Early Education Center
01.2023 - Current
Crew Member
Dairy Queen
09.2020 - 01.2021
Receptionist
Ferrari Accounting
01.2019 - 04.2019
University of South Alabama
High School Diploma -
Coal City High School
Certified Nursing Assistant -
WILCO Area Career Center
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