Summary
Overview
Work History
Education
Skills
Certification
Languages
PROFESSIONAL REVIEWS
Timeline
Generic
Lauren Ferree

Lauren Ferree

Sandy

Summary

Distinguished background in private service and household management, with over two decades of expertise in high-level domestic roles, including Governess, Chief of Staff, and Household Manager. Training at a prestigious British Governess School and experience working with royalty have cultivated a unique skill set characterized by discretion, professionalism, and seamless management of complex households. Proven success in collaborating with high-net-worth families to build vibrant teams and deliver tailored solutions demonstrates a commitment to meeting each household's unique needs. A proactive mindset and attention to detail drive every role, ensuring exceptional service while fostering trust and efficiency within families and teams.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Staff Supervisor

Confidential Family
Confidential
03.2024 - Current

Supervision for team of 12 for an UHNW Private Family, simultaneously directing smaller rotational team of 4 in order to provide seamless care for 6 children and 2 principals

  • Conducted regular evaluations of staff performance, providing constructive feedback for growth.
  • Implemented training programs for new hires, promoting consistent work practices across teams.
  • Managed budgets effectively, reducing overhead costs without compromising quality or performance standards.
  • Crafted SOPs and MOUs to establish clear operational guidelines for staff & household procedures
  • Directed daily operations of the home: ensuring cleanliness, organization, & inventory management, producing measurable metrics of performance improvements
  • Coordinated family schedules, appointments, errands & shopping, vendor & household maintenance, & accommodations / transportation arrangements for the estate
  • Maintained intricate & multi-faceted calendars for both family & staff, managing professional correspondence with discretion
  • Oversaw international travel, high-profile events, and complex leisure trip planning
  • Organized seasonal preparations for home like winterizing outdoor spaces or holiday decorating

Private Travel Nanny (On Call)

Brian Grossman
Beverly Hills, CA
06.2022 - Current
  • Oversaw daily operations of the home, daily housekeeping, and maintenance ensuring a sterile level of cleanliness and efficient organizational systems.
  • Coordinated travel accommodations, itineraries, & transportation arrangements.
  • Maintained inventory of household supplies and oversaw purchasing & ordering
  • Organized seasonal preparations for home like winterizing outdoor spaces or holiday decorating.
  • Supervised daily activities, ensuring safety and development of children in care.
  • Coordinated educational and recreational outings to promote social skills and creativity.
  • Communicated regularly with parents regarding children's progress and any concerns.
  • Developed individualized care plans tailored to each child's unique needs and preferences.
  • Mentored new caregivers, sharing best practices for child engagement and safety protocols.
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Researched and recommended destinations, accommodations, and activities to enhance client satisfaction.
  • Coordinated logistics for domestic and international travel arrangements, ensuring seamless experiences.
  • Organized trips for individual, family and business travelers.

Chief of Staff

Private Family Contract
Paradise Valley, Arizona
12.2023 - 03.2024
  • Established & developed a high performing household team, managing all aspects of recruitment, vetting, and hiring processes to ensure exceptional service standards, effectively reducing turn-over rate
  • Crafted SOPs and MOUs to establish clear operational guidelines for staff.
  • Efficiently balanced training Newborn Care Specialists (NCS) and rotational nannies while supporting Estate Manager in daily home operations.
  • Supervised housekeeping and maintenance, coordinated family schedules, and handled high-profile security affairs.
  • Streamlined communication processes, enhancing collaboration between executive leadership and department heads.
  • Developed and implemented operational frameworks to improve efficiency and effectiveness across departments.
  • Managed executive schedules, prioritizing tasks to optimize time management for senior leadership.
  • Coordinated high-level meetings, preparing agendas and facilitating discussions to ensure productive outcomes.
  • Mentored junior staff, fostering a culture of continuous improvement and professional development within the team.
  • Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.

Chief of Staff

Private Family Contract
Wexford, PA
08.2023 - 12.2023
  • Managed a team of 6, resulting in compliance with operational protocols for 20,000 sq. ft. home: Crafted staff training manuals, implemented procedural standards, and evaluated metrics of performance regularly
  • Assessed contracts, service agreements, and procedural guidelines to verify integrity.
  • Supervised scheduling procedures, adapting to availability deficits or changing logistical requirements
  • Coordinated travel schedules & liaised with pilots
  • Developed and implemented strategic initiatives to align family goals with daily operations.
  • Coordinated logistics for family events, ensuring seamless execution and positive experiences.
  • Managed vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
  • Oversaw project timelines, prioritizing tasks to meet family objectives efficiently.
  • Supervised daily activities and education of children, ensuring safety and engagement.
  • Developed and implemented age-appropriate learning activities to stimulate cognitive growth.
  • Communicated regularly with parents regarding child development and behavioral progress.

Rotational Governess Consultant

Confidential LLC
Las Olas-Ft Lauderdale, Florida
02.2023 - 08.2023

Facilitated training for rotational team under temporary contract for six months.

  • Supervised daily activities and routines for children, ensuring safety and engagement.
  • Developed and implemented educational games to promote cognitive development and creativity.
  • Managed meal planning and preparation, adhering to dietary restrictions and preferences.
  • Coordinated schedules for playdates, appointments, and recreational activities, optimizing time management.
  • Fostered effective communication with parents regarding children's progress and behavioral insights.
  • Provided emotional support and guidance, nurturing positive relationships with children in care.
  • Trained new caregivers on best practices in child care and developmental activities.
  • Implemented behavior management strategies to enhance social skills and conflict resolution among children.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.

Live-In Governess / Estate Supervisor

Gregoire Estate
Chesterfield, VA
08.2020 - 08.2021
  • Developed and executed homeschool curriculum aligned with state standardized requirements.
  • Directed daily childcare of 7-9 charges: providing transportation, maintaining children's cleanliness, meal planning / cooking / preparing healthy snacks, and coordinating enriching activities
  • Managed oversight of 10,000+ square foot estate and vacation properties, ensuring operational efficiency and maintenance standards.
  • Resolved operational issues promptly, minimizing disruptions in service delivery.
  • Coordinated cross-functional teams to achieve project goals within established timelines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Collaborated with vendors to ensure timely management of inbound shipments and deliveries.
  • Oversaw event planning processes by managing exhibitor bookings, catering arrangements, photography services, and staffing needs. Delivered seamless event experiences through effective coordination of all logistical elements.
  • Supervised estate grounds maintenance to include lawn care, estate gardening, irrigation systems, & pool service

Governess

Anderson Family
Virginia Beach, VA
05.2015 - 02.2020
  • Oversaw comprehensive care for 2 children, facilitating effective communication with staff across a 20,000 sq. ft. estate.
  • Coordinated extensive travel logistics to facilitate seamless operations.
  • Managed comprehensive meal planning and menu development for family and guest events.
  • Oversaw vetting and hiring processes for Governess candidates on behalf of estate.
  • Worked well in a team setting, providing support and guidance.
  • Coordinated regular groundskeeping maintenance & pool service
  • Delivered comprehensive CPR and water safety instruction to enhance staff preparedness.
  • Coordinated schedules, including transportation for extracurricular activities and appointments.
  • Managed household tasks, including meal preparation, laundry, and light cleaning for family environment.
  • Collaborated with parents to align on developmental goals and address individual needs effectively.
  • Mentored junior caregivers, sharing knowledge on child development techniques and safety protocols.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Full Charge Nanny (Temp Contract)

Elliott Cove LLC
Suffolk, VA
02.2019 - 09.2019
  • Adapted caregiving techniques to meet individual needs of children, fostering emotional well-being.
  • Managed household tasks including meal preparation, laundry, and organization of play areas.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Conducted regular inspections of guest rooms and public areas to maintain quality control and guest satisfaction.
  • Developed and implemented housekeeping schedules to optimize resource allocation and workflow efficiency.
  • Trained and mentored staff on best practices for efficient cleaning techniques and equipment usage.
  • Developed engaging educational activities tailored to individual children's needs.
  • Implemented effective behavior management techniques to promote positive interactions.
  • Collaborated with parents to establish routines and set developmental goals.

Rota Nanny (On-call)

Dr. Crickard MD
Virginia Beach, VA
01.2014 - 01.2020

Collaborated with high-ranking military official to provide on-call family support services.

  • Provided attentive care, ensuring safety and well-being of children in a nurturing environment.
  • Developed engaging activities to promote cognitive and physical development in young children.
  • Maintained open communication with parents regarding children's progress and daily activities.
  • Implemented effective routines that balanced educational play and rest periods for optimal child engagement.
  • Fostered positive relationships with children, enhancing social skills through interactive play and conflict resolution.
  • Organized family schedules, coordinating appointments, meal planning, and extracurricular activities efficiently.
  • Adapted childcare approaches based on individual needs, ensuring personalized support for each child's growth journey.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
  • Played games, worked on puzzles, and read books to young children.
  • Mentored new caregivers on best practices for child development and safety protocols within the home setting.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
  • Administered basic first-aid and medication in emergency situations.
  • Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.

Military Private Educator / Governess

Confidential Private Families
Confidential USA
12.2007 - 09.2014

Enhanced family support services for military families across various regions. Fostered strong relationships with families to understand and meet their needs. Achieved positive feedback from families through effective resource management.

  • Developed engaging lesson plans aligned with curriculum standards.
  • Implemented innovative teaching strategies to enhance student learning outcomes.
  • Mentored junior educators, fostering professional development and collaboration.
  • Facilitated workshops for parents to promote community involvement in education.
  • Conducted assessments to evaluate student progress and adapt instructional methods.
  • Analyzed data to drive improvements in instructional effectiveness and curriculum delivery.
  • Collaborated with educational teams to design inclusive classroom environments.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.

Lead Governess

Confidential Royal Family
Dubai
04.2004 - 10.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Certified Governess - Education

British School of Etiquette
NY
07-2007

Cotillion - Etiquette

The Emily Post Institute
Online

Cotillion - Savvy & Grace course: modern & social etiquette

Beaumont Etiquette
NY

Governess - Mastery Level Hospitality

Swiss Care Course School

Skills

  • Essential skills
  • Strong Work Ethic Professionalism
  • Problem Solving Critical Thinking
  • Leadership Teamwork
  • Creativity Adaptability
  • Effective Communication Client Relations
  • Management Operations
  • Staff Training Procedures & Protocols
  • Organization Inventory Loss Prevention
  • Events Coordination Project Management
  • Travel Support Scheduling Itinerary
  • Budget Management
  • Technology Savvy
  • Childcare Education
  • Behavior Modeling Social Integration
  • Age-Appropriate Activity Planning
  • Developmental Milestones
  • Early Childhood Education
  • Gentle Discipline
  • Etiquette
  • Consultation
  • Royalty Family Staffing Services
  • Advised UHNW individuals with household operations, staffing, & lifestyle management ensuring optimum efficiency & professional discretion
  • NCS & Childcare
  • Newborn Assessment & Pediatric Nursing
  • Sleep Training & Developmental Support
  • Potty Training Assistance
  • Activity Supervision & Social Integration
  • Behavior Modeling & Positive Reinforcement
  • Gentle Discipline & Childcare EYFS
  • Education & Child Development
  • Survival Swim Instruction
  • Educational and Academic Support
  • Reading and Storytelling
  • Lesson Planning
  • Etiquette and Engagement
  • Management
  • Effective Communication / Client Relations
  • Problem Solving / Critical Thinking
  • Leadership / Teamwork
  • Creativity / Adaptability
  • Strong Work Ethic / Punctuality
  • Staff Training / Technology Savvy
  • Organization
  • Travel Support: Domestic / International Travel
  • Event Planning Coordination
  • Valet and Butler Training
  • Specialized Certifications
  • Newborn Care Specialist (NCS)
  • Newborn & Infant Sleep Specialist (NCIS)
  • Mastery Level NCS: Care Course School
  • Newborn Early Childhood Development
  • Reggio Emilia Method Certification
  • Personal Executive Assistant Certification
  • Verbal and written communication
  • Goal oriented
  • Decision-making
  • Relationship building
  • Training and mentoring

Certification

  • CPR | First Aid Certified
  • Neonatal Resuscitation | Infant CPR
  • Red Cross Psychological First Aid Certified
  • Basic Life Support (BLS)
  • Infant CPR Survival Swim Instructor
  • GBN Governess Course
  • The Joy of Life Caregiving Course
  • Newborn & Infant Sleep Specialist (NCIS)
  • Newborn Care Specialist (NCS)
  • Survival Swim Instruction
  • Covid-19 and Bloodborne Pathogens Safety

Languages

English
Native or Bilingual

PROFESSIONAL REVIEWS

  • “Working with Lauren is a delight. I’ve been a career nanny for 17 years and she is the best of the best! She is organized, kind, easy to get along with and is always professional and on top of things. Any family is lucky to have her!” — Leah Adler | Travel Nanny
  • “One of Lauren’s standout qualities is her unwavering availability and responsiveness. She makes herself accessible to the team, ensuring that everyone feels supported and valued. This accessibility, coupled with her warm and approachable demeanor, creates an environment where open communication thrives. She has a unique ability to make her team feel safe and appreciated. Her leadership style fosters trust, and she creates a space where each team member feels heard and acknowledged. This contributes significantly to the team’s cohesion and success. Lauren is an extremely responsible and flexible professional. Her polite and considerate approach, even in challenging situations, sets the standard for professionalism.” — Stephanie Menezes | NCS, Exec Asst, House Manager

Timeline

Staff Supervisor

Confidential Family
03.2024 - Current

Chief of Staff

Private Family Contract
12.2023 - 03.2024

Chief of Staff

Private Family Contract
08.2023 - 12.2023

Rotational Governess Consultant

Confidential LLC
02.2023 - 08.2023

Private Travel Nanny (On Call)

Brian Grossman
06.2022 - Current

Live-In Governess / Estate Supervisor

Gregoire Estate
08.2020 - 08.2021

Full Charge Nanny (Temp Contract)

Elliott Cove LLC
02.2019 - 09.2019

Governess

Anderson Family
05.2015 - 02.2020

Rota Nanny (On-call)

Dr. Crickard MD
01.2014 - 01.2020

Military Private Educator / Governess

Confidential Private Families
12.2007 - 09.2014

Lead Governess

Confidential Royal Family
04.2004 - 10.2006

Certified Governess - Education

British School of Etiquette

Cotillion - Etiquette

The Emily Post Institute

Cotillion - Savvy & Grace course: modern & social etiquette

Beaumont Etiquette

Governess - Mastery Level Hospitality

Swiss Care Course School