Lauren Ferreira
Fort Worth
Summary
With a proven track record at Texas Health Harris Methodist Hospital Fort Worth, I excel in vital signs monitoring and providing empathetic care, enhancing patient satisfaction. Skilled in phlebotomy and CPR-certified, I've significantly contributed to efficient healthcare delivery and patient safety. My ability to remain calm under stress and dedication to patient education stand out, reflecting my commitment to excellence in patient care.
Friendly and compassionate individual with strong interpersonal skills and passion for patient care. Knowledge of basic medical terminology and proficiency in vital sign monitoring and patient assistance. Committed to providing high-quality care to improve patient well-being.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Care Technician position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Texas Health Harris Methodist Hospital Fort Worth
02.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
- Assisted nursing staff with medical procedures to support patient care plans.
- Facilitated patient mobility and recovery with guided exercises and ambulation support.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Server
Mirabella Assisted Living
05.2020 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Attractions Associate
Fort Worth Zoo
06.2019 - 06.2020
- Cleaned and sanitized surfaces using approved chemicals.
- Welcomed guests by delivering themed narrations or story lines and providing attraction information.
- Provided exceptional customer service, engaging guests in conversation while assisting them with their needs during their visit.
- Enforced safety practices and procedures during attraction operation.
- Demonstrated strong attention to detail while conducting routine maintenance checks on all park attractions, ensuring optimal performance and guest satisfaction.
- Instructed guests to follow safety procedures when exiting ride.
- Elevated visitor experiences through thorough knowledge sharing about park history, upcoming events, and available amenities.
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Education
Associate of Arts - Sonography
Tarrant County College
Fort Worth, TX06-2027
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Blood glucose monitoring
- Phlebotomy techniques
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Patient education
- Infection prevention
- Emotional support
- Medical equipment operation
- Patient hygiene management
- Patient assistance
- Monitoring patient conditions
- Vitals documentation
- Certified in CPR/AED
- Vital signs
- Recording vital signs
- Empathy and compassionate care
- Calm under stress
- Attention to detail
- Direct patient care
- Patient care
- Patient care technician (PCT)
- Electronic charting
- Collecting vital signs
- Patient care technician/assistant
- Blood sugar monitoring
- CNA certification
Certification
- Phlebotomy Technician Certification (CPT) - National Healthcareer Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
Languages
Spanish
Limited Working
Timeline
Patient Care Technician
Texas Health Harris Methodist Hospital Fort Worth
02.2023 - Current
Server
Mirabella Assisted Living
05.2020 - 02.2023
Attractions Associate
Fort Worth Zoo
06.2019 - 06.2020
- Phlebotomy Technician Certification (CPT) - National Healthcareer Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
Associate of Arts - Sonography
Tarrant County College
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