Lauren Fichera
Manchester,NJ
Summary
Accomplished Visual Merchandiser with a proven track record at Brave New World Surf and Snow, adept in merchandising plan development and creative vision. Excelled in enhancing store aesthetics and customer engagement through strategic space planning and visual storytelling. Recognized for exceptional product expertise and collaborative skills, significantly elevating shopping experiences and sales outcomes.
Overview
7
7
years of professional experience
Work History
Visual Merchandiser
Brave New World Surf and Snow
01.2023 - Current
- Monitored and replenished display inventory and restructured according to available stock.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Collaborated with department buyers to determine best placement for merchandise displays.
- Presented store update suggestions and layouts to management.
- Arranged consistent floor plans and displays at 4 locations.
Ladies Department Manager
Brave New World Surf and Snow
09.2022 - 01.2023
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Accessories Manager
Brave New World Surf and Snow
12.2020 - 09.2022
- Unloaded deliveries to properly store merchandise in backroom and adequately stock displays on sales floor.
- Prepared and set up merchandise displays to attract buyers and increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Worked actively with department buyer to replenish merchandise on hand.
Ladies Department Assistant Manager
Brave New Worlf Surf and Snow
09.2018 - 12.2020
- Followed detailed directions from management to complete daily tasks.
- Established team priorities, maintained schedules and monitored performance.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Shoe Department Associate
Brave New World Surf and Snow
02.2018 - 09.2018
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Licensed Comsetologist - Cosmetology
Ocean County Vocational-Technical School
Toms River, NJ06-2012
Skills
- Merchandising plan development
- Creative vision
- Product expertise
- Space Planning, Fixture Placement
- Merchandise flow
- Visual storytelling
Additional Information
- Detail-oriented and passionate professonal.
- Effective at working with high volumes of product and fast paced environments to arrange merchandise in an appealing way.
- Quick learning and creative with aptitude for surmounting challenges.
Timeline
Visual Merchandiser
Brave New World Surf and Snow
01.2023 - Current
Ladies Department Manager
Brave New World Surf and Snow
09.2022 - 01.2023
Accessories Manager
Brave New World Surf and Snow
12.2020 - 09.2022
Ladies Department Assistant Manager
Brave New Worlf Surf and Snow
09.2018 - 12.2020
Shoe Department Associate
Brave New World Surf and Snow
02.2018 - 09.2018
Licensed Comsetologist - Cosmetology
Ocean County Vocational-Technical School
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