Lauren Fireman
Summary
Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of Workday HCM, Security and Touchpoints with in-depth planning and configuration knowledge. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director, HC Operations
Apollo Global Management
12.2021 - 12.2023
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored and coordinated workflows to optimize resources.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Managed project scope, schedule, status and documentation.
- Created and implemented innovative business solutions to support corporate objectives.
- Supervised deployments and provided troubleshooting and user support.
- Designed and implemented system security and data assurance.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Proved successful working within tight deadlines and a fast-paced environment.
- Responded to SOX and Audit inquiries regarding compliance regulations and procedures.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Monitored and assessed compliance risks associated with operational processes and procedures.
Workday HCM Solutions Architect
Avaap/Navigator Management Partners
07.2018 - 12.2021
- Contributed heavily to product development lifecycle of both back-end and customer-facing solutions.
- Broke down technical ideas and issues into non-technical terms for business executives.
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Advised on touchpoints during configuration; with multiple certifications, touchpoints are not overlooked to ensure the solution being implemented is sound across all areas.
- Lead and coached multiple Workday engagement teams on client assignments.
- Played a significant ongoing role in the client's internal management alliances; shape client thinking on governance, shape the strategic direction and act as a transformation agent.
- Built and managed successful client relationships generating positive client feedback on quality, value, innovation, delivery, and results.
- Served as the direct point of contact with a client counterpart and quickly establish credibility for the respective project work stream.
Senior Consultant
Navigator Management Partners
08.2016 - 06.2018
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Developed custom solutions based upon clients' strict requirements.
- Determined areas for improvement and implemented processes to alleviate problems.
- Streamlined processes to cut downtime and optimize employee productivity.
- Assessed needs for projects and made proposals to senior executives.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Exceeded customer requirements with accurate and deliverable solutions.
Director
The Bank of Tokyo-Mitsubishi, UFJ, Ltd./MUFG Union Bank
04.2012 - 01.2016
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Manage a team of professionals who handle the configuration, maintenance, security and updates to Workday.
- Managed later phases of Workday implementation and integrations, leading to a decrease in manual processes and more value-add HR function.
- Maximized data analysis capabilities by creating and maintaining custom reporting, resulting in an increase in HR data accuracy.
- Collaborated with HR and other departments to streamline bank-wide processes, resulting in an increase in efficiency and cost savings.
- Led regression testing of new releases for Workday, resulting in 100% configuration validation and improved data accuracy.
- Collaborated with cross-functional teams to execute payroll implementation in the US and establish a streamlined payroll process for the entire Americas region.
- Implemented a new and improved Column Case Management system for HR Shared Services, resulting in an increase in productivity.
- Implemented streamlined process resulting in 100% compliance with monthly SOX audit and yearly audit findings, increasing efficiency and reducing overall audit costs.
- Managed the implementation of Workday, resulting in improved efficiency and cost savings for the company.
- Designed and implemented scoring system for RFP evaluation, leading to selection of Workday as new HCM for Americas.
- Successfully expanded Workday footprint through holistic approach to identifying opportunities.
Independent Contractor
The Bank of Tokyo-Mitsubishi, UFJ, Ltd.
07.2011 - 04.2012
Vice President
BlackRock, Inc.
12.2006 - 02.2011
Senior HR Generalist/Director
UniCredit (formerly HVB Group)
05.2001 - 11.2006
Applications Consultant
SAP America
07.1999 - 04.2001
Education
MBA - Human Resources/Information Systems
University at Albany, SUNY
BA - Psychology
University at Albany, SUNY
Skills
- Workday Pro Certifications: HCM, Compensation
- Project Management
- Information Technology Management
- Regulatory Compliance
- Team Management
- Contract and Vendor Management
- Business Process Design
- HCM Functional Expertise
- Security Configuration
- Requirements Gathering
Certification
- Pro Certified, Workday, HCM
- Pro Certified, Workday Compensation
Timeline
Director, HC Operations
Apollo Global Management
12.2021 - 12.2023
Workday HCM Solutions Architect
Avaap/Navigator Management Partners
07.2018 - 12.2021
Senior Consultant
Navigator Management Partners
08.2016 - 06.2018
Director
The Bank of Tokyo-Mitsubishi, UFJ, Ltd./MUFG Union Bank
04.2012 - 01.2016
Independent Contractor
The Bank of Tokyo-Mitsubishi, UFJ, Ltd.
07.2011 - 04.2012
Vice President
BlackRock, Inc.
12.2006 - 02.2011
Senior HR Generalist/Director
UniCredit (formerly HVB Group)
05.2001 - 11.2006
Applications Consultant
SAP America
07.1999 - 04.2001
MBA - Human Resources/Information Systems
University at Albany, SUNY
BA - Psychology
University at Albany, SUNY