Lauren Fisher
Arlington,TX
Summary
Recent college graduate with background in customer service, multitask completion, and computer programs. Seeking position with the potential of growth and furthering experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Arlington ISD
Arlington, TX
01.2023 - Current
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Provided classroom instruction outlined in teacher's lesson plans.
- Created classroom environment conducive to learning and appropriate to student maturity and interests.
Lead After-School Teacher
Lil' Images of Blessings CLC
Arlington, TX
10.2023 - 06.2024
- Planned, organized and implemented recreational activities for students of all ages.
- Monitored student behavior in the classroom and on field trips to ensure safety regulations were followed.
- Tutored students in reading, writing and math skills as needed.
- Facilitated communication between daycare staff and parents and guardians regarding student performance issues.
- Created an environment conducive to learning through use of positive reinforcement techniques.
- Implemented disciplinary actions when necessary according to established guidelines.
Membership Services Associate
Arlington-Mansfield Area YMCA
Arlington, TX
03.2023 - 07.2023
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Updated databases with new and modified customer data.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Collected deposits or payments and arranged for billing.
Cashier
United Supermarkets
Abilene, TX
09.2021 - 03.2022
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Service & Food Champion
Taco Bell
Abilene, TX
09.2020 - 09.2021
- Kept customer and food preparation areas clean and well-organized.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Made and served coffee, tea and fountain drinks.
- Organized food items on serving trays and in carry-out packages.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Promoted food items, beverages and desserts to increase sales.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Served orders to customers at windows, counters and tables.
- Operated cash register and received payment from customers in cash or credit form.
- Measured ingredients according to specified recipes to reduce waste.
Internship
Sideline Orthopedics & Sports Medicine
Arlington, TX
07.2021 - 08.2021
- Worked well in team environment as well as independently.
- Worked with teams to support goals and build experience.
- Provided extensive clinical and bedside support.
- Advised patients and families as instructed by attending physician.
- Assisted attending with H&Ps, progress notes and discharge summaries.
Internship
Green Oaks Physical Therapy
Arlington, TX
06.2021 - 07.2021
- Administered simple range of motion exercises.
- Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
- Evaluated program participants to determine effectiveness of program plan.
- Treated patients to relieve pain, develop or restore function and maintain maximum performance.
- Maintained positive interaction with facilities and clients, enhancing client relations.
- Worked with physical therapist and other disciplines to provide adaptive equipment for improving patient function.
- Helped patient accomplish treatment plan and accept therapeutic devices by administering manual exercises.
- Described therapeutic regimens to promote wellness and health maintenance.
- Noted treatment trends and monitored physical therapy services rendered, achieving production objectives.
Front Desk Attendant
Fletcher Fitness Center
Abilene, TX
08.2019 - 05.2021
- Managed front desk, greeting students and visitors.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Arranged special accommodations for guests to enhance visitor experiences.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Monitored reservations to track incoming parties and special events.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
- Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
Gardening & Yard Work
Halwes Residence
Arlington, TX
06.2016 - 07.2018
- Operated and maintained basic landscaping equipment and vehicles.
- Performed seasonal activities, snow removal, landscaping and lawn mowing and applied fertilizer to plants and foliage.
- Moved soil, dug holes and planted trees, shrubs and flowers.
- Used hand and power tools or equipment to complete wide range of landscape and irrigation tasks.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Pruned trees and bushes to improve visibility and shape.
- Picked and chose new shrubs and plants according to bedding and sunlight.
Student Athletic Trainer
Lamar High School
Arlington, TX
04.2016 - 05.2018
- Inventoried training supplies and medical equipment.
- Organized and maintained equipment, tools and supplies.
- Collaborated with qualified professionals to evaluate athletes, outline treatments and plan care.
- Readied exercise areas for strength conditioning and therapeutic rehabilitation.
- Helped keep facility in compliance with school system guidelines and OSHA requirements.
- Traveled with sports teams to assist in medical coverage.
- Maintained and cleaned treatment room equipment.
- Recorded injuries and treatments and managed insurance claim forms for injuries treated by team physician.
- Facilitated preventive care to athletes.
- Ensured proper hydration and nutrition of athletes.
Education
Exercise Science
Hardin-Simmons University
Abilene, TX05.2022
High School Diploma -
Lamar High School
Arlington, TX06.2018
Skills
- POS Systems
- Customer Service
- Cash Handling
- Shipment Procedures
- Honest and Ethical
- Detail-Oriented
- Policies and Procedures
- Feedback Acceptance
- Customer Relations
- Reliable and Responsible
- Complaint Resolution
- Credits and Refunds
- Cleaning and Sanitizing
- Cooperative Attitude
- Injury Prevention
- Proper Equipment Usage
- First Aid/CPR
- Organizational Skills
- Critical Thinking
- PPE Use
- Good Work Ethic
- Friendly, Positive Attitude
- Mathematics Instruction
- Student Engagement
- Classroom Organization
- Activity Planning
- Positive Reinforcement
- Project-based learning
- Classroom Management
- Skills Development
- Emergency Response
- Curriculum Implementation
- Student Monitoring
- Safety Management
- Teaching strategies
Accomplishments
- Youth Representative
Certification
- ServSafe Certified
- CPR/First Aid Certified
Timeline
Lead After-School Teacher
Lil' Images of Blessings CLC
10.2023 - 06.2024
Membership Services Associate
Arlington-Mansfield Area YMCA
03.2023 - 07.2023
Substitute Teacher
Arlington ISD
01.2023 - Current
Cashier
United Supermarkets
09.2021 - 03.2022
Internship
Sideline Orthopedics & Sports Medicine
07.2021 - 08.2021
Internship
Green Oaks Physical Therapy
06.2021 - 07.2021
Service & Food Champion
Taco Bell
09.2020 - 09.2021
Front Desk Attendant
Fletcher Fitness Center
08.2019 - 05.2021
Gardening & Yard Work
Halwes Residence
06.2016 - 07.2018
Student Athletic Trainer
Lamar High School
04.2016 - 05.2018
Exercise Science
Hardin-Simmons University
High School Diploma -
Lamar High School
- ServSafe Certified
- CPR/First Aid Certified
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