Lauren Flaherty
Palm Coast,FL
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Overview
15
15
years of professional experience
Work History
Substitute Teacher
Flagler County Schools
09.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Long Term Substitute Teacher
Flagler County Schools
03.2025 - 05.2025
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Collaborated with fellow teachers to develop interdisciplinary lessons, providing a more cohesive educational experience for students.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Improved student comprehension by utilizing various teaching methods and learning styles.
- Adjusted instructional strategies based on ongoing assessments of student needs and abilities, ensuring optimal learning outcomes for all learners.
- Promoted a growth mindset among students, encouraging perseverance in the face of challenging tasks or setbacks.
- Enhanced classroom management, implementing positive reinforcement techniques to foster a supportive learning environment.
- Assessed student progress regularly, providing individualized feedback and support for continuous improvement.
- Incorporated real-life examples into lessons to make complex concepts more relatable and engaging for students.
- Served as a positive role model for students by exhibiting strong work ethic, integrity, and professionalism at all times.
- Enforced school and class rules to maintain order in classroom.
Media Aide
Rymfire Elementary
01.2025 - 03.2025
- Maintained an up-to-date and accurate inventory of all media center resources, ensuring timely replacement or repair as needed.
- Enhanced the media center''s physical space by maintaining a clean, welcoming environment conducive to learning and exploration.
- Improved patron research skills by providing individual assistance and group instruction on using databases and search tools.
- Evaluated emerging trends in educational technology, making recommendations for new tools or platforms that could benefit the media center''s mission and goals.
- Enhanced media library accessibility by cataloging and organizing materials efficiently.
- Supported teachers by researching and recommending appropriate media resources to enhance lesson plans.
- Developed and maintained successful relationships with media professionals.
Operations Manager
Dr. Greenthumb
11.2018 - 01.2021
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Increased profit by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Licensed Sales Producer/Office Manager
Allstate; Keith J. Burlison Agency
09.2015 - 11.2018
- Active Property and Casualty License
- Responsible for all aspects of agency operations including but not limited to; maintaining customer relationships, new client development, bookkeeping, employee management, personal and commercial accounts underwriting.
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Promoted products and services using upselling and other sales strategies.
- Resolved customer complaints promptly, demonstrating empathy and commitment to excellent service standards.
- Increased customer satisfaction by providing exceptional service and tailored insurance solutions.
Sales Agent (NY, CT, NJ, MA, RI, ME, NH)
GEICO
02.2011 - 09.2015
- Responsible for meeting and exceeding monthly sales goals; strong focus on quality and retention of clients, new client on-boarding, maintaining up-to date knowledge on ever changing rules and regulations with 7 Departments of Insurance.
- Top Quartile producer in 5 states.
- Individual risk management and profitability analysis.
Team Leader
GEICO
02.2011 - 09.2015
- Project coordinator for statewide implementation of new outbound sales strategy with proven profitable results.
- Managed team of 20+ agents and customer service personnel supporting 6 states.
Support Staff
NowDental of Suffolk
12.2010 - 02.2011
- Responsible for grass roots marketing campaign to bring in new clientele for one of the largest dental practices in Suffolk County.
- Implemented paperless technology for staff and patients.
- Worked closely with Insurance companies with treatment planning of patients.
- Maintained schedule, accounts payable and receivable.
Education
Bachelor of Arts - Communication
State university of New York, Potsdam
Skills
- Direct Sales
- Relationship Building
- Product Development
- Sales Support
- Administrative Support
- Account Management
- Marketing
- Inventory Management and Purchasing
- Team Building
- Customer Service
- Promotion Management
- Employee Management
- Project Management
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
- Proficient in Outlook
- Ability to handle multiple projects and priorities
- Strong verbal communication
- Interpersonal skills
- Ability to develop and maintain relationships
- Positive attitude
- Pro-active attitude
- Self-motivated
- Problem solving
- Ability to perform tasks under minimum supervision
- Team coordination
- Excellent problem solving
- Taking initiative
- Being resourceful
Timeline
Long Term Substitute Teacher
Flagler County Schools
03.2025 - 05.2025
Media Aide
Rymfire Elementary
01.2025 - 03.2025
Substitute Teacher
Flagler County Schools
09.2024 - Current
Operations Manager
Dr. Greenthumb
11.2018 - 01.2021
Licensed Sales Producer/Office Manager
Allstate; Keith J. Burlison Agency
09.2015 - 11.2018
Sales Agent (NY, CT, NJ, MA, RI, ME, NH)
GEICO
02.2011 - 09.2015
Team Leader
GEICO
02.2011 - 09.2015
Support Staff
NowDental of Suffolk
12.2010 - 02.2011
Bachelor of Arts - Communication
State university of New York, Potsdam
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