Lauren Fowler
Abilene,TX
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Filtration & Hose Specialties
03.2023 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Maintained inventory of office supplies and placed orders.
Document Processing Specialist
Funeral Directors Life Insurance Company
04.2021 - 03.2023
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
- Maintained strict confidentiality of sensitive information while handling proprietary documents for clients.
- Trained new hires on document processing procedures, ensuring they met company standards and expectations quickly.
Education
BBA - Business Administration And Management
Lamar University
Beaumont, TX12-2020
Skills
- Customer service
- Data entry
- Office administration
- Customer and client relations
Timeline
Administrative Assistant
Filtration & Hose Specialties
03.2023 - Current
Document Processing Specialist
Funeral Directors Life Insurance Company
04.2021 - 03.2023
BBA - Business Administration And Management
Lamar University
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