Lauren Fox-Hall
Birmingham
Summary
- Undergraduate/Graduate student with experience in research projects and writing papers.
- Experience with public speaking
- Detail oriented
- Team player
- Able to learn new concepts quickly.
Overview
25
25
years of professional experience
Work History
Intern
Greater Birmingham Humane Society
Birmingham
05.2026 - Current
- Facilitated pet surrenders through compassionate support for owners during emotional transitions.
- Conducted daily animal care routines, including feeding and monitoring health.
- Ensured cleanliness of animal habitats and public areas to promote safety.
- Assisted volunteers with pet socialization and training, enhancing animal readiness for adoption.
- Collaborated with staff on animal intake processes and assessments.
- Participated in training sessions focused on animal handling techniques.
- Coordinated adoption event materials and displays, contributing to increased visibility and successful adoptions.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Worked remotely on research projects relevant to shelter objectives
- Summarized project progress in reports for management review.
- Fostered positive working relationships with staff and management to enhance collaboration.
Outreach Agent
Assurance Wireless
Birmingham
04.2022 - 03.2024
- Conducted outreach to potential clients, promoting services and expanding client base.
- Developed strong customer relationships, ensuring satisfaction with services provided.
- Responded promptly to customer inquiries and complaints while maintaining professionalism.
- Assisted customers with orders by answering questions regarding products, pricing, and availability.
- Gathered information to accurately assess client needs and specifications.
- Resolved client inquiries and issues swiftly to enhance service experience.
- Processed customer applications for assurance wireless services efficiently.
- Reported unresolved customer issues to management for additional support.
Cashier
Wendy's
Petoskey
12.2013 - 03.2015
- Processed customer transactions efficiently, ensuring quick service and accuracy.
- Handled cash, credit, and debit payments accurately to maintain financial integrity.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Delivered friendly service by actively listening and engaging with patrons.
- Assisted customers with menu selections and special requests to elevate dining experience.
- Collaborated with front-end staff to streamline service delivery and reduce wait times.
- Maintained cleanliness of work areas and dining spaces to ensure a pleasant environment.
Administrative Assistant
Thornton Medical Communications
Guilford
08.2001 - 10.2013
- Coordinated scheduling for medical communications team and client meetings to enhance collaboration.
- Scheduled flights and hotels for staff and visiting doctors attending meetings.
- Compiled comprehensive informational binders for medical seminars and presentations to support effective communication.
- Prepared and distributed internal communications and reports to ensure timely information flow.
- Managed office supplies inventory, ordered materials in a timely manner.
- Created budget spreadsheets in Excel for accurate financial tracking.
- Operated multi-line telephone system to manage incoming communications efficiently.
- Edited medical grants to enhance clarity and compliance with guidelines.
Education
Master of Science - Criminal Justice
University of Alabama At Birmingham
Birmingham, AL12-2028
Bachelor of Science - Criminal Justice
University of Alabama At Birmingham
Birmingham, AL12-2026
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH02-2022
Skills
- Data analysis
- Research methodology
- Case analysis
- Data presentation
- Project management
- Client communication
- Conflict resolution
- Dedicated team player
- Professional and mature
- Computer skills
Timeline
Intern
Greater Birmingham Humane Society
05.2026 - Current
Outreach Agent
Assurance Wireless
04.2022 - 03.2024
Cashier
Wendy's
12.2013 - 03.2015
Administrative Assistant
Thornton Medical Communications
08.2001 - 10.2013
Master of Science - Criminal Justice
University of Alabama At Birmingham
Bachelor of Science - Criminal Justice
University of Alabama At Birmingham
Bachelor of Science - Criminal Justice
Southern New Hampshire University