Overview
Work History
Education
Skills
Timeline
Generic

Lauren Frank

Dayton

Overview

7
7
years of professional experience

Work History

Assistant Manager

Warehouse 4 Coffee
08.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Caregiver

Family Member
10.2021 - 08.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Kitchen Manager

Warehouse 4 Coffee
05.2020 - 09.2021
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.

Cashier

Staples
11.2019 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Kitchen Worker

Submarine House
04.2019 - 10.2019
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Complied with all federal, state, and local regulations governing safe food handling practices within the kitchen environment.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Expedited orders efficiently during high volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Team Member

Panera Bread
01.2018 - 10.2018
  • Kept work areas clean, organized, and safe to be able to produce the best results.
  • Prepared all food orders that came through, online, drive thru, dine in, and to go.
  • Worked with headsets to take orders
  • Developed strong cooperative relationships with coworkers and managers.

Education

High School Diploma -

Wayne High School
Huber Heights, OH

Skills

  • Money Handling
  • Customer Relations
  • Multitasking
  • Organizational Skills
  • Time Management
  • Customer Service
  • Computer Skills

Timeline

Assistant Manager

Warehouse 4 Coffee
08.2023 - Current

Caregiver

Family Member
10.2021 - 08.2023

Kitchen Manager

Warehouse 4 Coffee
05.2020 - 09.2021

Cashier

Staples
11.2019 - 02.2020

Kitchen Worker

Submarine House
04.2019 - 10.2019

Team Member

Panera Bread
01.2018 - 10.2018

High School Diploma -

Wayne High School

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Lauren Frank