Lauren Frank
Dayton
Overview
7
7
years of professional experience
Work History
Assistant Manager
Warehouse 4 Coffee
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Caregiver
Family Member
10.2021 - 08.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Kitchen Manager
Warehouse 4 Coffee
05.2020 - 09.2021
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Cashier
Staples
11.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Kitchen Worker
Submarine House
04.2019 - 10.2019
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Complied with all federal, state, and local regulations governing safe food handling practices within the kitchen environment.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Expedited orders efficiently during high volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Team Member
Panera Bread
01.2018 - 10.2018
- Kept work areas clean, organized, and safe to be able to produce the best results.
- Prepared all food orders that came through, online, drive thru, dine in, and to go.
- Worked with headsets to take orders
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
Wayne High School
Huber Heights, OHSkills
- Money Handling
- Customer Relations
- Multitasking
- Organizational Skills
- Time Management
- Customer Service
- Computer Skills
Timeline
Assistant Manager
Warehouse 4 Coffee
08.2023 - Current
Caregiver
Family Member
10.2021 - 08.2023
Kitchen Manager
Warehouse 4 Coffee
05.2020 - 09.2021
Cashier
Staples
11.2019 - 02.2020
Kitchen Worker
Submarine House
04.2019 - 10.2019
Team Member
Panera Bread
01.2018 - 10.2018
High School Diploma -
Wayne High School