Lauren Frank
Omaha,NE
Summary
Expert professional with superb customer service skills and strong background meeting customer needs. Stays on top of continuous customer demands with expertise in call control and issue resolution. High-performing and adaptable in dealing with dynamic needs of ever-changing sales environments.
Overview
7
7
years of professional experience
Work History
Sales Support Associate
Art F/X Screenprinting and Embroidery
Omaha, NE
07.2024 - Current
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Organized the store by returning merchandise to the proper areas and restocking displays.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Developed and maintained e-commerce sites for optimal user experience.
Footwear Associate
Scheels All Sports
Omaha, NE
06.2018 - Current
- Answered customer inquiries regarding product features, pricing, and availability.
- Assisted customers in finding the right footwear for their needs by providing product knowledge and sizing information.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers with choosing brands and styles to meet specific requirements.
- Participated in store promotions and events, such as discounts and clearance sales.
- Recommended, selected, and located merchandise based on customer desires.
Education
Associate of Arts - Graphic Design
Metropolitan Community College
Omaha, NE05-2024
Skills
- Graphic design
- Adobe Creative Suite
- Visual communication
- Project management
- Customer service
- Brand development
- Time management
- Team collaboration
- Problem-solving
- Strong organization
References
References available upon request.
Timeline
Sales Support Associate
Art F/X Screenprinting and Embroidery
07.2024 - Current
Footwear Associate
Scheels All Sports
06.2018 - Current
Associate of Arts - Graphic Design
Metropolitan Community College
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