Lauren Freeland
Quitman
Summary
Dynamic administrative professional with a proven track record at JCD Consulting, excelling in public relations strategies and project management. Adept at crafting compelling press releases and fostering strong stakeholder relationships, driving impactful campaigns. Recognized for effective decision-making and innovative research, contributing to successful market evaluations and strategic initiatives.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
JCD Consulting
05.2023 - Current
- Drove data-influenced decisions for campaigns and businesses.
- Used advanced targeting models, measurement and campaign plans.
- Researched and evaluated potential new markets and products.
- Created and distributed surveys for data collection and analysis.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
- Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
Front Desk Receptionist
Stacks Law Firm
05.2022 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled office meetings and client appointments for staff teams.
Sales Associate
Nationwide Bus Parts
10.2017 - 05.2022
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Generated advertising brochure for vendor use.
- Consulted with businesses to supply accurate product and service information.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Master of Public Administration - Public Administration
Southern Arkansas University
Magnolia, AR12-2026
Bachelor in Public Administration - Public Administration
University of Central Arkansas
Conway, Arkansas, AR12-2023
Skills
- Scheduling
- Letter preparation
- Research
- Records retrieval
- Memo preparation
- Policy analysis
- Legislative review
- Public relations strategies
- Internal communications
- Decision-making
- Press release writing
- Project management
- Speech writing
- Coalition building
- Message development
- Fundraising strategies
- Campaign support
Timeline
Administrative Assistant
JCD Consulting
05.2023 - Current
Front Desk Receptionist
Stacks Law Firm
05.2022 - 08.2022
Sales Associate
Nationwide Bus Parts
10.2017 - 05.2022
Master of Public Administration - Public Administration
Southern Arkansas University
Bachelor in Public Administration - Public Administration
University of Central Arkansas