Lauren Furgason
Fort Pierce,FL
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
2
2
years of professional experience
Work History
Housekeeper
Uhaul Moving And Storage
Fort Pierce, FL
10.2023 - Current
- Disinfect and mop bathrooms to keep facilities sanitary and clean.
- Maintain clean and comfortable environments by vacuuming, cleaning windows, and dusting.
- Use chemicals by following safety protocols and procedures to avoid burns and injuries.
- Clean storage units that have become vacant for the next customer.
Administrative Assistant/Bookkeeping
Elder Home Care Services
Port St Lucie, FL
08.2021 - 10.2023
- I answered phones.
- Put together caregiver files.
- Sent off billing to insurance companies for long-term care.
- Helped caregivers and clients ensure their pay and bills are correct.
- I conducted interviews and went over applications with the caregivers.
- I implemented orderly, organized filing systems for easy record retrieval.
- Validated and recorded invoices and resolved discrepancies with clients.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- I maintained an inventory of office supplies and placed orders.
- I assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
- Matched purchase orders with invoices and recorded necessary information.
Dispatcher
Total TLC Transport LLC
Port St Lucie, FL
02.2022 - 09.2022
- I would take transport calls and enter them into the system
- I would also call and make sure that the doctor's appointment for that day was still scheduled and call for payment on private pay transports.
- Handled incoming calls and emails from customers regarding issues with transports.
- Advised regarding delays and special circumstances.
- Maintained updated and detailed records of calls in physical and electronic database.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
Education
Associate of Science - Business Administration
Indian River State College
Fort Pierce, FL08.2024
High School Diploma -
Fort Pierce Central High School
Fort Pierce, FL05.2022
Skills
- Microsoft Outlook
- Interviewing
- Human Resources
- Accounts Receivable
- Accounts Payable
- Bookkeeping
- Customer service
- Restroom Detailing
- Customer Service
- Supply Inventory Management
Groups
The National Society of Leadership and Success, 03/01/23, Present
Timeline
Housekeeper
Uhaul Moving And Storage
10.2023 - Current
Dispatcher
Total TLC Transport LLC
02.2022 - 09.2022
Administrative Assistant/Bookkeeping
Elder Home Care Services
08.2021 - 10.2023
Associate of Science - Business Administration
Indian River State College
High School Diploma -
Fort Pierce Central High School