Lauren Garwood
Shelby,MI
Summary
Customer-focused, adaptable retail associate and team member with multiple years of of experience with customer service, executing sales, and maintaining of workspaces and quality environments. er
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Culinary Assistant
Michigan State University
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated strong multitasking skills by managing multiple areas simultaneously without compromising quality.
- Served food promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Retail Sales Associate
Premier Pet Supply
07.2023 - 08.2024
- Answered questions about store policies and addressed customer concerns.
- Managed stocking and inventory.
- Register operations including cash, card, and checks.
- Provided training to new staff members.
- Assisted customers with finding the best products based off their specific needs.
Retail Sales Associate
Style Encore
06.2022 - 06.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Set up and managed resale appointments over the phone.
- Answered questions about store policies and addressed customer concerns.
- Operated manual and computerized registers, handing cash, cards, and checks.
Office Assistant (as Necessary)
Burwood Business Machines
01.2020 - 12.2022
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Education
Bachelor of Arts - Special Education
Michigan State University
East Lansing, MI05-2028
High School Diploma -
Utica High School
Utica, MI06.2024
Skills
- Cash register operation
- Customer service
- Flexibility
- Written and verbal communication
- Stocking supplies and retail products
- Task prioritization
- Team collaboration
Certification
- CPR Certified
- First Aid Certified
- Blood-Borne Pathogen Certified
Experience In Field of Study
- Over 450 hours of student teaching in elementary and middle school classrooms.
- Experience working with both general and special education students and multiple grade levels.
Timeline
Student Culinary Assistant
Michigan State University
09.2024 - Current
Retail Sales Associate
Premier Pet Supply
07.2023 - 08.2024
Retail Sales Associate
Style Encore
06.2022 - 06.2023
Office Assistant (as Necessary)
Burwood Business Machines
01.2020 - 12.2022
Bachelor of Arts - Special Education
Michigan State University
High School Diploma -
Utica High School
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