Lauren Gaza
Mililani
Summary
Dynamic and adaptable individual with a proven track record in challenging work environments. Eager to contribute as a Student Support Assistant at Le Jardin Academy. Skilled in delivering personalized mentorship, guiding individuals towards achieving personal and professional goals. Proficient in effective communication and empathy to nurture growth and development in young adults.
Overview
4
4
years of professional experience
Work History
Operations Manager, Customer Experience
Drew University NCAA Operations
12.2021 - 04.2025
- Oversee NCAA sporting events
- Manage and regulate employee production
- Developed and maintained courteous and effective working relationships.
- Organize and maintain a quality spectator experience
Coaching Staff Member
Kaulukoa Volleyball Club
06.2023 - 06.2024
- Conducted regular performance evaluations to identify strengths and areas for improvement.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Develop and implement strategic training plans to improve Individual and team performance
Executive Vice President Aid
Queens Health Systems
06.2023 - 08.2023
- Provide quality patient experiences through social engagement
- Cultivated relationships with key stakeholders to foster collaboration and support organizational objectives.
- Developed and implemented comprehensive business strategies aligned with company goals.
Server
Olive Garden Franchise (seasonal)
06.2024 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Trained new staff on menu offerings, service standards, and operational procedures to enhance team performance.
- Resolved customer complaints promptly, enhancing overall dining experience and fostering positive relationships.
Education
High School -
Mililani High School
05.2021
Bachelor of Arts - Public Health
Drew University
Madison, NJ07.2025
Skills
- Strong intrapersonal and interpersonal skills
- Effective nonverbal and verbal communication
- Adaptability in dynamic settings
- Effective team collaborator
Timeline
Server
Olive Garden Franchise (seasonal)
06.2024 - Current
Coaching Staff Member
Kaulukoa Volleyball Club
06.2023 - 06.2024
Executive Vice President Aid
Queens Health Systems
06.2023 - 08.2023
Operations Manager, Customer Experience
Drew University NCAA Operations
12.2021 - 04.2025
High School -
Mililani High School
Bachelor of Arts - Public Health
Drew University
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