Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Lauren George

Havelock,NC

Summary

Kind Caregiver with experience addressing physical and emotional needs. Dedicated professional with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.

Overview

12
12
years of professional experience

Work History

Direct Support Professional

Life.Inc
Havelock, NC
01.2024 - Current
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted in planning and implementing recreational activities for participants.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed care plan and directions to administer medications.
  • Assisted individuals in development of social skills to become integrated in community.
  • Assisted individuals in learning and developing new skills.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Used approved crisis intervention techniques in emergency situations.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Monitored health and well-being of clients and reported significant health changes.

PCA

Arosa Group of Companies
Swansboro, NC
01.2023 - 01.2024
  • Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
  • Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
  • Maintained accurate records of client care services provided on a daily basis.
  • Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
  • Accompanied clients to doctor's appointments and outings when necessary.
  • Educated families about proper nutrition for their loved ones in order to maintain good health.
  • Responded promptly to emergency situations according to established protocols.
  • Transported clients from one location to another in an efficient manner.
  • Assisted patients with recreational activities such as reading books or playing board games.
  • Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
  • Answered questions from family members regarding patient's condition or care plan.
  • Administered medications orally or topically as directed by physician orders.
  • Gave reminders about hygiene practices like brushing teeth or combing hair.
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Recorded patient conditions and vital signs before and after medical operations.

Assistant Store Manager

Wilco Hess/Speedway
Morehead City, US
03.2013 - 10.2019
  • Delivered excellent customer service by greeting and assisting each customer
  • Addressed customer inquiries and resolved complaints
  • Stocked and restocked inventory when shipments were received
  • Reorganized the sales floor to meet company demands
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
  • Fulfilled customer shipping needs using UPS and USPS methods
  • Trained staff to deliver outstanding customer service
  • Recommended and helped customers select merchandise based on their needs
  • Exchanged returned merchandise for customers quickly and efficiently
  • Trained new employees on company customer service policies and service level standards
  • Maintained friendly and professional customer interactions

Assistant Manager

Dollar Tree
Havelock, US
10.2016 - 06.2018
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Opened and closed the store, which included counting cash drawers and making bank deposits
  • Helped customers select products that best fit their personal needs
  • Offered direction and gave constructive feedback to motivate team members
  • Held each team member accountable for achieving brand and performance goals
  • Processed shipments and maintained organized stock shelves
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers

Shift Manager

Which Wich
Cape Carteret, US
11.2015 - 02.2016
  • Accepted payment from customers and made change as necessary
  • Checked the quantity and quality of received products
  • Managed food and produce receiving process with 100% accuracy
  • Kept drink stations clean and ready for service
  • Worked as a team member to provide the highest level of service to customers
  • Maintained friendly and professional customer interactions
  • Operated a cash register to process cash, check and credit card transactions
  • Provided personal care and companionship to elderly clients in their homes.
  • Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and transferring.
  • Helped clients maintain a safe environment by adhering to safety procedures and protocols.
  • Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure when necessary.
  • Maintained accurate records of services provided to each client.
  • Provided emotional support to clients and families during difficult times.
  • Ensured that all medical treatments are administered according to physician's orders.
  • Organized recreational activities for clients such as walks outdoors or reading books together.
  • Prepared meals according to prescribed diets while monitoring fluid intake and output levels.
  • Accompanied clients to doctor appointments or other errands outside the home.
  • Assisted patients with exercises designed to improve mobility or strength.
  • Took initiative in providing comfort measures for pain management when needed.
  • Performed light housekeeping duties such as changing bed linens, washing dishes, vacuuming floors.
  • Educated family members about caring for their loved one at home.
  • Encouraged socialization among patients through conversation and games.
  • Demonstrated empathy towards patients while maintaining professional boundaries.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Laundered clothing and bedding to prevent infection.

Education

High School Diploma -

New Bern High School
New Bern, NC
01.2013

Skills

  • Client Support
  • Client Assistance
  • Retail Management
  • Operational Leadership in Retail
  • Client documentation
  • Behavioral Management
  • Direct Patient Care
  • Patient Management
  • Progress Documentation
  • Transportation
  • Patient Care
  • Personal care assistance
  • Care Plan Management
  • Client Support
  • Medication Administration
  • Behavior redirection
  • First-aid and CPR
  • First aid and safety
  • Crisis Management

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Languages

English
Full Professional
German
Full Professional

Timeline

Direct Support Professional

Life.Inc
01.2024 - Current

PCA

Arosa Group of Companies
01.2023 - 01.2024

Assistant Manager

Dollar Tree
10.2016 - 06.2018

Shift Manager

Which Wich
11.2015 - 02.2016

Assistant Store Manager

Wilco Hess/Speedway
03.2013 - 10.2019

High School Diploma -

New Bern High School

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Lauren George