Summary
Overview
Work History
Education
Skills
Assessments
Certification
Links
Accomplishments
Timeline
Generic

Lauren George

Texarkana

Summary

Experienced professional with a strong background in customer service, retail, and food service/culinary industries. Excellent communication skills, both oral and written, enabling effective comprehension and expression. Proficient in Microsoft Office and knowledgeable in operating various office machinery. Demonstrates a high level of professional etiquette and excels in providing exceptional customer/personal service. Volunteered at Sports Camps, homeless shelters, and Randy Sam's Outreach, showcasing a commitment to community service. Open to Remote Work and expanding my career.

Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Associate

Ross Dress for Less
  • Greet customers and ascertain what each customer wants or needs
  • Maintain knowledge of current sales policies regarding payment and exchanges
  • Open and close cash registers, performing tasks such as counting money, coupons, and balancing drawers

Team Member

Chick-fil-a
03.2023 - Current
  • High quality food/drink preparation, setup and breakdown of work areas
  • Maintaining cleanliness and functionality, and providing exceptional customer service
  • Operating a cash register, completing administrative tasks, answering incoming calls

Sales Associate

Shoe Dept. Encore
05.2022 - 08.2022
  • Welcoming customers and identifying their needs
  • Being knowledgeable about all merchandise
  • Keep records, make suggestions, stocking shelves, keeping the premises clean
  • Preventing thefts and secure items in the store while window displaying the latest collection of shoes

Kitchen Member

Mule Kick
10.2021 - 04.2022
  • Prepare a variety of food according to recipes
  • Clean work area after every shift effectively
  • Stock service areas with supplies from food truck
  • Work quickly and efficiently around large machinery

Waitress

Waffle House
06.2020 - 04.2021
  • Prepare checks that itemize and total meal costs and taxes
  • Collect payments from customers
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
  • Stock service areas with supplies such as coffee, food, tableware, and linens

Food Service Worker/Cashier

Small Cakes Bakery
01.2019 - 04.2019
  • Greet customers as they arrive and provide information regarding deli item
  • Operate grills, ovens, and microwaves to cook various hot and cold foods
  • Count and restock items low in stock and receive and store them appropriately

Education

Dual Credit Course - General Studies

Texarkana College
Texarkana, TX

Associate's degree - General Studies

Southern Arkansas University Main Campus
Magnolia, AR
12.2024

Skills

  • Kitchen Management Experience
  • Commitment to Respect
  • Strategic Organization
  • Hospitality Experience
  • Critical Listening Skills
  • Simultaneous Task Handling
  • Customer Service
  • Effective Communication
  • Collaborative Problem Solving
  • Food Safety Practices
  • Leadership/Influence
  • Industry Networking
  • Workplace Professionalism
  • Interpersonal Skills
  • Reasoning/Discerning

Assessments

  • Food service: Customer situations — Proficient June2023 Identifying and addressing customer needs in a food service setting Full results: Proficient
  • Customer service — Proficient May2023 Identifying and resolving common customer issues Full results: Proficient
  • Customer focus & orientation — Proficient May2023 Responding to customer situations with sensitivity Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Certification

ServSafe

Links

https://www.linkedin.com/in/lauren-george-171b3621a

Accomplishments

Earned Associates Degree in General Studies

Timeline

Team Member

Chick-fil-a
03.2023 - Current

Sales Associate

Shoe Dept. Encore
05.2022 - 08.2022

Kitchen Member

Mule Kick
10.2021 - 04.2022

Waitress

Waffle House
06.2020 - 04.2021

Food Service Worker/Cashier

Small Cakes Bakery
01.2019 - 04.2019

Retail Associate

Ross Dress for Less

Dual Credit Course - General Studies

Texarkana College

Associate's degree - General Studies

Southern Arkansas University Main Campus
Lauren George