Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Gleave

Farmington,UT

Summary

Proactive Manager with extensive experience in recruiting, onboarding, and handling employee relations. Skilled in brand marketing, business expansion, and event management with a strong knowledge of industry trends and confidentiality. Effective in conflict resolution, sales management, and maintaining high employee morale.

Overview

13
13
years of professional experience

Work History

Manager

White Glove Housekeeping
11.2020 - Current
  • Assisted in interviewing and onboarding high performing recruits. If needed, handling demotion, or termination of employees.
  • Strategized plans for brand marketing, business expansion and systematic improvements.
  • Maintained professional demeanor by staying calm when addressing upset clients and offering creative conflict resolutions.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Member Specialist

Chartway Federal Credit Union
05.2016 - 11.2020


  • Handled sensitive member information, maintaining strict confidentiality at all times.
  • Evaluated feedback from members regularly, implementing necessary changes based on their input and suggestions.
  • NMLS licensed
  • Notary
  • Maintained strong knowledge of industry trends and developments, allowing for informed decision-making regarding program offerings.
  • Cash handling and assistance in troubleshooting any end of day overall balancing errors

Private Event Coordinator

Washington's Sports Bar and Grill
02.2012 - 05.2016
  • Coordinated seamless events by overseeing all aspects of booking entertainment, guest flights, rides and hotels, event setup, execution, and breakdown.
  • Managed budgets effectively, ensuring cost control while maintaining high-quality standards for each event.
  • Developed customized event proposals that exceeded client expectations, resulting in repeat business.
  • Implemented creative solutions to address unforeseen challenges during event execution while minimizing disruptions to guests or clients.

Education

High School Diploma -

Davis
Kaysville, UT
04-2012

Skills

  • Verbal and written communication
  • Sales management
  • Marketing
  • Negotiation

Timeline

Manager

White Glove Housekeeping
11.2020 - Current

Member Specialist

Chartway Federal Credit Union
05.2016 - 11.2020

Private Event Coordinator

Washington's Sports Bar and Grill
02.2012 - 05.2016

High School Diploma -

Davis

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Lauren Gleave