Lauren Goff
Mamaroneck,NY
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
8
8
years of professional experience
Work History
Security Guard
Nordstrom
04.2024 - 07.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Security Guard
Allied Universal Security Services
10.2023 - 04.2024
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Pet Care Specialist - Playroom Associate
Petsmart
09.2021 - 07.2023
- Cared for large and small dog breeds and cats
- Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Security Officer
Allied Universal security
05.2018 - 09.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
Sales Associate
Claire's
11.2017 - 01.2018
- Seasonal position over Christmas holiday
- Restocked shelves
- Rang up customer purchases
- Helped customers fill out piercing forms
Security Officer
Secuitas Security Services USA
08.2016 - 08.2017
- Maintained communication with other sites
- Used Vision security tag system
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Education
Criminal Justice
City College of San Francisco
San Francisco, CASkills
- Daily Logs
- Wound Care
- Loss Prevention Goals Monitoring
- Theft Prevention Training
- Conflict De-Escalation
- Interior and Exterior Patrol
- Report Writing
- Emergency Evacuation
- Traffic Direction
- Security camera monitoring
- CCTV Monitoring
- Emergency Response
Timeline
Security Guard
Nordstrom
04.2024 - 07.2024
Security Guard
Allied Universal Security Services
10.2023 - 04.2024
Pet Care Specialist - Playroom Associate
Petsmart
09.2021 - 07.2023
Security Officer
Allied Universal security
05.2018 - 09.2020
Sales Associate
Claire's
11.2017 - 01.2018
Security Officer
Secuitas Security Services USA
08.2016 - 08.2017
Criminal Justice
City College of San Francisco