Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Goms

North Las Vegas,NV

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Server

Bob Taylor’s Ranch House
06.2019 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Pick up Artist Management

Pick Up Artist Junk Removal
05.2019 - 01.2020
  • Contributed to creative process through original ideas and inspiration.
  • Created custom drawings and paintings using fine oils, acrylics and charcoal on high quality canvas.
  • Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
  • Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints and pencils to complete unique piece for customers.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Established and maintained productive, professional working relationships to promote beneficial project results.
  • Resolved client concerns quickly and professionally to maintain respectful and productive project environment.
  • Developed targeted marketing and sales strategies to promote successful organizational and artistic outcomes.
  • Tracked weekly sales, expenses and other financial information in Microsoft Excel.

Education

Clearfield High School
Clearfield, UT
06.2008

Skills

  • Table Bussing
  • Sales Expertise
  • Food and Beverage Pairings
  • Special Dietary Requirements
  • To-Go Order Preparation
  • Order Delivery Practices
  • Supply Restocking
  • Beverage Preparation
  • Dining Customer Service
  • Accurate Money Handling
  • Dietary Restrictions
  • Food Preparation and Safety
  • Cash Handling
  • Ordering Procedures
  • Price Memorization
  • Wine Pairings
  • Food Running
  • Menu Memorization
  • High-Volume Dining
  • Check Payment Processing
  • Sales and Marketing
  • Age Verification
  • Food Production
  • Sales Techniques
  • Menu Presentation
  • Daily Specials Memorization
  • Hospitality Service Expertise
  • Wine Knowledge
  • Service Prioritization
  • Team Collaboration
  • Safety and Sanitation
  • Upselling Techniques
  • Side Work
  • Performance Improvement
  • Item Promotion
  • Ability to Lift 30 Pounds
  • Guest Inquiries
  • Cool Under Pressure
  • Conflict and Complaint Resolution
  • Guest Satisfaction
  • Restocking Condiments
  • Corrective Actions
  • Wine and Liquor Service
  • Dessert Preparation
  • Upselling
  • Warm and Friendly

Timeline

Server

Bob Taylor’s Ranch House
06.2019 - Current

Pick up Artist Management

Pick Up Artist Junk Removal
05.2019 - 01.2020

Clearfield High School

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Lauren Goms