Lauren Gordon
Santa Rosa Beach,FL
Summary
Dedicated Site Merchandising professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Assistant Category Manager
Neiman Marcus Group Ltd
07.2022 - 08.2023
- Identified and reported key performance indicators to define successful category management.
- Fostered positive work atmosphere by acting and communicating cross-functionally.
- Studied technical aspects of handbags and accessories categories to identify key quality attributes.
- Oversaw preparation of copy, images, videos, and other collateral prior to publishing online.
- Coordinated with design and media teams to develop high-quality site support.
- Developed presentations, trend reports, and product data sheets.
Sales Associate
Gorsuchltd
11.2020 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products, checked store system for merchandise at other sites, and placed special orders.
- Managed returns, exchanges and refunds in accordance with store policy.
- Professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Contributed to warehouse operations ensuring seamless order fulfillment throughout the holiday season.
- Played a role in enhancing the store's visual appeal and customer experience by seasonal rotation and re-merchandising.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Site Merchandising Intern
Gorsuchltd
04.2021 - 09.2021
- Aid in creating email broadcasts and social media posts.
- Visually merchandise Gorsuch.com, create links for site and email marketing, collect samples for photography studio.
- Assisted with catalog shoot for winter 2021 season.
- Collaborated with store managers to determine best placement for merchandise displays.
- Organized store merchandise racks by size, style, and color.
- Created visual displays to highlight new and featured products.
Digital Merchandiser
Stein Mart
02.2020 - 08.2020
- Managed shoes, active wear, swim wear, and outer wear categories on SteinMart.com.
- Optimized website content and images to improve search and browse experience.
- Analyze reports to provide direction for online merchandising and pricing strategies.
- Resolve customer or merchandise related issues.
- Prepare reports for the management team to aid in accurate seasonal plans.
- Worked closely with DSW to ensure shoes reflected the correct image, pricing, and promotional tags.
Education
Bachelor of Science - Fashion Merchandising
The University of Alabama
Tuscaloosa, AL12.2019
Skills
- Adobe Analytics
- Microsoft Office
- Sales Strategies
- Customer Experience
- Merchandising Understanding
- Category Management
- Google Analytics
- Vendor Relations
- Trend Knowledge
- Critical Thinking
- Data Analysis
Timeline
Assistant Category Manager
Neiman Marcus Group Ltd
07.2022 - 08.2023
Site Merchandising Intern
Gorsuchltd
04.2021 - 09.2021
Sales Associate
Gorsuchltd
11.2020 - 05.2022
Digital Merchandiser
Stein Mart
02.2020 - 08.2020
Bachelor of Science - Fashion Merchandising
The University of Alabama
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