Lauren Hambley
Dallas,TX
Summary
Results-driven orthopedic medical device professional with 4+ years of experience supporting surgeon education, sales training, distributor partnerships, and customer engagement initiatives within Orthofix. Proven ability to build trusted relationships with healthcare professionals, coordinate complex programs, influence stakeholders, and support commercial objectives. Strong background in Limb Reconstruction, Foot & Ankle, and orthopedic procedural education with a demonstrated ability to quickly master new clinical technologies and product portfolios. Seeking to leverage industry knowledge and customer-facing experience in a Territory Manager role within Therapeutic Solutions.
Overview
6
6
years of professional experience
Work History
Associate Medical Education Manager
Orthofix
03.2025 - Current
- Partner with surgeons, faculty, distributor partners, and sales representatives nationwide to support medical education and commercial training initiatives.
- Collaborate with Sales, Marketing, Operations, Compliance, and external stakeholders to execute educational programs supporting product adoption and business objectives.
- Coordinate and support surgeon training programs, sales education events, and national educational courses across the United States.
- Lead onboarding for new distributor partners and sales representatives, helping accelerate field readiness and commercial effectiveness.
- Acted as the key point of contact for surgeons, distributor partners, faculty, and sales representatives, providing responsive customer service and consultative support.
- Developed strong working relationships with surgeon customers and internal stakeholders through proactive communication and problem solving.
- Supported the commercial organization through management of demo assets and educational resources, enabling effective customer training, product evaluations, and field sales activities.
- Manage projects involving sales roster verification, territory realignments, field change requests, and onboarding process improvements.
- Managed compliance documentation and expense reporting, ensuring adherence to Sunshine Act requirements.
Medical Education Coordinator
Orthofix
09.2022 - 03.2025
- Partnered with surgeons, faculty, distributor partners, and sales representatives nationwide to enhance medical education and commercial training initiatives.
- Collaborate with Sales, Marketing, Operations, Compliance, and external stakeholders to execute educational programs supporting product adoption and business objectives.
- Coordinate and support surgeon training programs, sales education events, and national educational courses across the United States.
- Served as key point of contact for surgeons, distributor partners, faculty, and sales representatives, delivering responsive customer service and consultative support to facilitate effective collaboration.
- Supported the commercial organization through management of demo assets and educational resources, enabling effective customer training, product evaluations, and field sales activities.
- Developed strong working relationships with surgeon customers and internal stakeholders through proactive communication and problem-solving, strengthening overall engagement and support.
- Manage compliance documentation and expense reporting while ensuring adherence to Sunshine Act requirements.
Sales & Recruiting Intern
Signature Consultants
Dallas, TX
05.2021 - 12.2021
- Recruited candidates through high-volume outbound cold calling and relationship-building, enhancing candidate pipeline.
- Conducted interviews and qualification discussions to identify customer needs, aligning tailored solutions.
- Consistently met or exceeded weekly performance metrics and activity goals.
- Collaborated within fast-paced sales environment, supporting business development and delivering client service.
Sales & Recruiting Intern
Signature Consultants
05.2020 - 08.2020
- Recruited prospective candidates through high-volume outbound cold calling and relationship-building, resulting in a robust candidate pipeline.
- Conducted interviews and qualification discussions to identify customer needs, aligning solutions to enhance client satisfaction.
- Consistently met or exceeded weekly performance metrics and activity goals.
- Collaborated within a fast-paced sales environment to drive business development and improve client service outcomes.
Education
Bachelor of Science - Community Health
Texas A&M University
College Station, TX05-2022
Skills
- Clinical Education & Product Training
- Foot & Ankle Orthopedics
- Product Adoption & Market Development
- Surgeon & KOL Engagement
- Sales Operations & Onboarding
- Project management
- HPMS Process Improvement
- Analytical problem solving
COMMUNITY INVOLVEMENT
- Dallas CASA, Volunteer Advocate, 2023-03, Present, Advocate on behalf of children in the foster care system by collaborating with legal professionals, social workers, educators, and caregivers to support their best interests., Conduct case research, maintain detailed documentation, and provide objective recommendations to the court regarding child welfare and permanency planning., Build trusted relationships with diverse stakeholders while demonstrating strong communication, empathy, and problem-solving skills.
- Dallas CASA Young Professionals, Social Chair, 2024-05, Present, Plan and coordinate networking, fundraising, and community engagement events for young professionals supporting the mission of Dallas CASA., Develop relationships with community members, volunteers, and prospective supporters to increase awareness and participation., Collaborate with board members and volunteer leaders to execute initiatives that strengthen engagement and organizational impact.
CLINICAL & INDUSTRY EXPERTISE
- Limb Reconstruction
- Foot & Ankle Orthopedics
- Internal/External Fixation
- Deformity Correction
Timeline
Associate Medical Education Manager
Orthofix
03.2025 - Current
Medical Education Coordinator
Orthofix
09.2022 - 03.2025
Sales & Recruiting Intern
Signature Consultants
05.2021 - 12.2021
Sales & Recruiting Intern
Signature Consultants
05.2020 - 08.2020
Bachelor of Science - Community Health
Texas A&M University