Lauren Hamilton
Amarillo
Summary
Skilled caregiver with strong communication abilities and meticulous attention to detail. Demonstrated success in collaborating with multidisciplinary teams to support clients in daily living activities. Committed to leveraging expertise in patient care to improve healthcare outcomes.
Overview
17
17
years of professional experience
Work History
Personal Care Assistant
Girling Home Health
Lubbock
01.2026 - Current
- Assisted clients with daily living activities, including personal hygiene tasks and meal preparation.
- Delivered companionship and emotional support to enhance client well-being.
- Monitored health conditions and communicated changes to healthcare professionals to ensure timely interventions.
- Administered medications according to care plans.
- Coordinated transportation for medical appointments and social engagements for clients.
- Maintained clean, safe living environments through regular housekeeping duties.
- Collaborated with multidisciplinary teams to deliver comprehensive client care.
- Facilitated independence by coaching clients on self-care skills.
Patient Access Representative
United Regional Health Care
Wichita Falls
01.2022 - 01.2023
- Welcomed patients and verified insurance information for appointment accuracy.
- Assisted patients with registration, collecting necessary documentation efficiently.
- Managed phone inquiries, providing service information and scheduling appointments.
- Coordinated patient flow by collaborating with clinical staff for effective service delivery.
- Utilized electronic health record systems to promptly update patient information.
- Educated patients on billing procedures and available financial assistance options.
- Resolved patient concerns through active listening and appropriate solutions.
- Applied HIPAA privacy regulations while handling sensitive patient information.
Certified Nursing Assistant
Texhoma Christian Care Center
Wichita Falls
04.2009 - 05.2020
- Monitored vital signs and promptly reported changes to nursing staff.
- Assisted patients with daily living activities, enhancing comfort and personal hygiene.
- Collaborated with healthcare team to create and implement care plans, improving patient outcomes.
- Responded quickly to emergency situations involving sudden illness or injury.
- Provided emotional support to patients and families, fostering resilience during challenging times.
- Documented patient information accurately in electronic health records.
- Maintained cleanliness and safety of patient rooms and common areas.
- Trained new staff on protocols and best practices for optimal patient care.
Education
CNA - Nursing
Vernon College
Wichita Falls, TX08-2009
Skills
- Medication administration
- Health monitoring
- Patient assessments
- Care plan implementation
- Hygiene assistance
- Meal preparation
- Daily living support
- Patient lifting techniques
- Feeding support
- Toileting assistance
- Fall prevention strategies
- Range of motion exercises
- Adaptive equipment use
- Errand running
- Client transportation
- Housekeeping tasks
- Light housekeeping
- Compassionate care and caregiving
- Emotional support
- Patient awareness and observation skills
- Behavior redirection
- First aid and CPR certification
- Electronic health records
- Patient documentation
- Patient flow management
- Insurance verification
- Appointment scheduling
- Customer service
- Active listening
- Team collaboration
- Conflict resolution
- Time management
- Stress management
- Adaptability under pressure
- Nutrition planning
- Toileting assistance
- Nutrition planning
Accomplishments
- Certified nursing assistant of the year in the state of texas
Timeline
Personal Care Assistant
Girling Home Health
01.2026 - Current
Patient Access Representative
United Regional Health Care
01.2022 - 01.2023
Certified Nursing Assistant
Texhoma Christian Care Center
04.2009 - 05.2020
CNA - Nursing
Vernon College