Lauren Hamrick
Buena Vista,VA
Summary
Proven track record in enhancing warehouse efficiency and team productivity, notably at Amazon. Mastered forklift operation and inventory management, leading to a significant reduction in order processing time. Demonstrates exceptional attention to detail and a strong ability to motivate teams, ensuring peak performance and meticulous accuracy in fast - paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Order Picker
Amazon
06.2023 - Current
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
Cook Shift Leader
Devils Backbone
01.2023 - 06.2023
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Shift Supervisor
Sonic
07.2022 - 01.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Delivery Associate
Amazon
04.2022 - 06.2022
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Shift Supervisor
Insomnia Cookies
07.2021 - 02.2022
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
Forklift Operator
Walmart DC
11.2020 - 05.2021
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Packaging Technician
McKee Foods
01.2020 - 09.2020
- Consistently exceeded performance metrics set forth by management, showcasing a dedication to excellence and continuous improvement.
- Increased accuracy by carefully monitoring inventory levels and updating records accordingly.
- Improved packaging efficiency by implementing new techniques and equipment in daily operations.
- Demonstrated flexibility when handling multiple tasks simultaneously, prioritizing assignments based on urgency or complexity.
Cashier Team Lead
Dollar General
01.2018 - 12.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma - Criminal Justice
Staunton City High School
Staunton, VA06.2020
Skills
- Order Picking
- Order picking and processing
- Product picking
- Picking accuracy
- Warehouse Safety
- Warehouse Operations
- Forklift Operation
- Work Area Maintenance
- Heavy Lifting
- Proficiency in Technology
- Quick Learner
- Time Management
- Motivated Team Player
- Attention to Detail
- Decision-Making
- Order Fulfillment
Accomplishments
I have gotten quite a few positive reports working with amazon .
Certification
Criminal Justice and picking at a very fast rate .
Timeline
Order Picker
Amazon
06.2023 - Current
Cook Shift Leader
Devils Backbone
01.2023 - 06.2023
Shift Supervisor
Sonic
07.2022 - 01.2023
Delivery Associate
Amazon
04.2022 - 06.2022
Shift Supervisor
Insomnia Cookies
07.2021 - 02.2022
Forklift Operator
Walmart DC
11.2020 - 05.2021
Packaging Technician
McKee Foods
01.2020 - 09.2020
Cashier Team Lead
Dollar General
01.2018 - 12.2019
High School Diploma - Criminal Justice
Staunton City High School
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