Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Hardaway

Venus

Summary

I’m a dedicated college student pursuing a bachelor’s degree in business, with a strong foundation in customer service, operations, and retail management. Since 2019, I’ve grown from a part-time team member to a supervisor at Joann Fabric and Craft Store, where I’ve developed skills in inventory control, scheduling, bookkeeping, and handling financial deposits. As Joann prepares to close, I’m seeking new opportunities to learn and grow, applying my education and hands-on experience to new challenges and industries. I’m especially interested in roles where I can continue to develop my business acumen while contributing to a team-oriented environment.

Overview

6
6
years of professional experience

Work History

Supervisor

Joann Fabric and Craft
Midlothian
08.2019 - 05.2025
  • Managed daily operations to uphold high customer service standards.
  • Supervised team adherence to store policies and procedures.
  • De-escalated customer issues, promoting a positive shopping environment.
  • Trained new employees on customer service protocols and product knowledge.
  • Handled payroll and scheduling to optimize staff coverage and resources.
  • Assisted customers at the cut counter, processed register transactions, and supported online order pickups.
  • Monitored sales floor organization and maintained visual merchandising standards.
  • Managed inventory levels and coordinated timely restocking of merchandise.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Processed daily money for the store, ordering change orders, and making bank deposits.

Team Member

Jersey Mike's Subs
Mansfield
06.2025 - Current
  • Prepared sandwiches following specific recipes and customer preferences.
  • Maintained cleanliness and organization of food preparation areas.
  • Assisted customers with menu selections and special requests.
  • Operated cash register and processed customer transactions accurately.
  • Collaborated with team members to ensure timely service during peak hours.
  • Monitored inventory levels and communicated restocking needs to management.
  • Ensured compliance with health regulations in food handling practices.
  • Maintained a clean and organized work area throughout shift.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

Bachelor of Science - Business Administration And Management

Tarleton State University
Midlothian, TX
12.2025

Associate of Science - Business Administration

Navarro College
Midlothian, TX
05-2023

Skills

  • Microsoft Office proficiency
  • Computer literacy
  • Cash handling
  • Customer service and support
  • Payroll administration and scheduling
  • Leadership skills
  • Time management
  • Problem-solving abilities
  • Communication skills
  • Active listening
  • Adaptability
  • Customer satisfaction strategies
  • Team collaboration
  • Inventory management and control
  • Employee training and development
  • Visual merchandising expertise
  • Workflow management
  • Verbal and written communication
  • Policy enforcement and compliance
  • Payroll processing efficiency
  • Attention to detail
  • Expectation setting and management
  • Process improvement initiatives
  • Performance management techniques
  • Business administration knowledge
  • Human resources management
  • Inventory management
  • Employee training

Timeline

Team Member

Jersey Mike's Subs
06.2025 - Current

Supervisor

Joann Fabric and Craft
08.2019 - 05.2025

Bachelor of Science - Business Administration And Management

Tarleton State University

Associate of Science - Business Administration

Navarro College

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Lauren Hardaway