Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Bourassa

JONESBORO,AR

Summary

Proven leader and efficient machine operator, with a track record of enhancing team productivity and safety at Wicked Trailers. Skilled in customer service excellence and basic machine operation, consistently exceeding employer expectations. Demonstrated work ethic and integrity by improving safety compliance and fostering team collaboration, contributing to successful project completions ahead of schedule.

Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs.

Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.

Overview

4
4
years of professional experience

Work History

Wings Department

Peco Foods
01.2024 - 08.2024
  • Assembled and packaged food items securely to meet company standards.
  • Operated food production equipment safely and responsibly for quality output.
  • Complied with food storage and handling procedures for safe, hygienic operations.
  • Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
  • Supported overall facility cleanliness through adherence to strict cleaning schedules.
  • Packaged food items for shipment and organized orders for delivery.
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
  • Operated various tools and equipment proficiently for faster product assembly without compromising quality.
  • Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.

Cashier

Smokehouse BBQ
09.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Lead Over Wood and Wire

Wicked Trailers
03.2020 - 12.2021
  • Evaluated employee performance regularly, providing constructive feedback aimed at continuous improvement.
  • Led daily safety meetings for the crew, reinforcing best practices and promoting adherence to established protocols.
  • Reduced downtime during tower construction by proactively identifying potential issues and addressing them promptly.
  • Facilitated collaboration among diverse team members, fostering a cohesive working environment that maximized productivity.
  • Managed job site inventory, ensuring proper tools and equipment were available for each project phase.
  • Developed comprehensive training programs for new hires, resulting in increased productivity and reduced onboarding time.
  • Increased safety compliance by conducting regular safety audits and providing timely feedback to the crew.
  • Reviewed upcoming project requirements with team members, ensuring full understanding of scope and deliverables before beginning work assignments.
  • Contributed to successful client relationships by consistently delivering high-quality workmanship on time or ahead of schedule.

Machine Operator

People Source Staffing
01.2021 - 03.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Education

GED -

Valley View Adult Learning Center
Jonesboro, AR
05-2009

Skills

  • Customer service
  • Work ethic and integrity
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Customer service excellence
  • Team collaboration
  • Verbal communication
  • Basic machine operation
  • First aid and CPR

Timeline

Wings Department

Peco Foods
01.2024 - 08.2024

Cashier

Smokehouse BBQ
09.2022 - 07.2023

Machine Operator

People Source Staffing
01.2021 - 03.2021

Lead Over Wood and Wire

Wicked Trailers
03.2020 - 12.2021

GED -

Valley View Adult Learning Center
Lauren Bourassa