Lauren Hayes
Memphis
Summary
Accounting Associate skilled in streamlining payroll and invoicing processes for over 1,000 jobs annually. Achieved a 30% decrease in report errors, enhancing customer satisfaction through effective billing practices and organized financial tracking.
Overview
8
8
years of professional experience
Work History
Accounting Associate
Morgan & Thornburg Inc
Memphis
06.2023 - Current
- Managed multiple client accounts with monthly maintenance contract billings and renewals, ensuring accurate and timely invoicing.
- Assign, maintain, and invoice 1000+ jobs per fiscal year.
- Conducted post-billing follow-ups to confirm payments and address client inquiries, enhancing customer communication.
- Facilitated timely payment transactions, contributing to improved cash flow and client satisfaction.
- Improved overall customer satisfaction with timely billing.
- Utilized accounting software to enter and track financial data.
- Process weekly payroll.
- Organized and maintained filing system for easy access.
- Increase transparency in reporting.
- Resulted in 30% fewer errors in report generation.
- Provided support during audits by gathering necessary documentation.
Administrative Assistant
CoBuilt, LLC
Memphis
07.2018 - 04.2023
- Managed daily office operations and maintained organized filing systems.
- Answered multi-line phone system, routed calls, delivered messages to staff, & greeted/directed all visitors.
- Coordinated meetings, scheduled appointments, and arranged travel for staff.
- Sorted and distributed incoming mail and deliveries to appropriate departments.
- Tracked inventory levels of office supplies and initiated orders.
- Processed weekly payroll.
- Completed and organized all necessary paperwork for new employee onboarding.
- Assisted new hires with integration into the company by providing necessary resources and support.
- Supported HR functions.
- Processed confidential documents with accuracy.
Education
High School -
Center Hill High School
Olive Branch, MS01-2015
Skills
- Accounts payable
- Payroll processing
- Invoice processing
- Aging report management
- Financial close management
- Deadline management
- Confidential data management
- Attention to detail
Timeline
Accounting Associate
Morgan & Thornburg Inc
06.2023 - Current
Administrative Assistant
CoBuilt, LLC
07.2018 - 04.2023
High School -
Center Hill High School