Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Lauren Heller

Danville,IN

Summary

Dynamic leader with a proven track record in strategic planning and operational efficiency, notably at Our SpecialTEA. Skilled in fostering organizational growth and building strong client relationships. Achieved significant advancements in e-commerce success, demonstrating financial management and community outreach capabilities.

I thrive in an environment with people and looking for the best way to execute a plan and make things better. I've often been told that I've never met a stranger. I enjoy motivating others to do their best in their given position.

I believe that my life experiences and many volunteer opportunities presented to me through the community and at my local church have continued to shape me into the person God created me to be. I have multiple skills to offer an organization and I look forward to what this next season of life holds for me.

Overview

23
23
years of professional experience

Work History

Board Member

House of Grace Films
09.2020 - Current
  • Fostered collaboration among board members, promoting open communication and shared decision making.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Participated in strategic planning efforts to align with not-for-profit vision and long-term objectives.
  • Event Coordinator for Red Carpet Premiere for nationwide movie release, Disciples in the Moonlight.
  • Served as a strong advocate for influencing positive community impact.

Homeschool Educator

Northview Christian School / Heller Home
08.2011 - Current
  • Fostered critical thinking skills through engaging discussions and inquiry-based learning techniques.
  • Established routines and procedures that promoted a structured yet flexible learning environment conducive to academic success.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Established clear objectives for all lessons, units, and projects, resulting in measurable improvements in student progress.
  • Supported social development through group activities such as co-op classes or community service projects within the homeschool community.
  • Implemented hands-on learning activities for improved retention and engagement in subject matter.
  • Utilized educational technology tools to supplement traditional instruction methods for increased learner engagement.
  • Organized field trips and enrichment activities, enhancing real-world understanding of academic concepts.
  • Managed record-keeping and documentation requirements, maintaining accurate records of student performance and progress reports.
  • Developed comprehensive curriculum covering a broad range of subjects, ensuring students received well-rounded education.
  • Incorporated diverse teaching methods to accommodate various learning styles and abilities among homeschooled students.
  • Enhanced homeschool learning environment by incorporating individualized lesson plans tailored to each student''s needs.
  • Continually sought professional development opportunities to stay current in homeschool best practices and educational trends, resulting in enhanced teaching effectiveness.
  • Monitored student progress through regular assessments, adjusting teaching strategies as needed to optimize educational outcomes.
  • Provided one-on-one tutoring support in areas where students struggled, leading to significant improvements in performance.
  • Encouraged independent study habits by providing resources and guidance for self-directed learning opportunities.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
  • Researched multiple curricula, methodologies and perspectives as part of educational planning.
  • Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
  • Graded homework, quizzes, classwork and exams to report on progress of student achievements.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Created lessons and online testing materials to facilitate remote learning.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Assisted Director of The Latin Academy to get a cottage school started in Hendricks County, IN. Traveled to me publisher of educational materials and learned structure of running cottage style school.

Owner

Our SpecialTEA
01.2006 - Current
  • Managed day-to-day business operations for e-commerce.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Extended offerings from retail to include wholesale in 2015, currently supplying inventory to 11 locations nationwide.
  • Recognized in Business Leader Spotlight, ICON publication, January 2024.

Homemaker

Heller Home
06.2001 - Current

Running the daily tasks of my household since 2001. I am a Brownsburg Police / D.E.A. narcotics officer's wife. I have been running the daily tasks of our home for almost 25 years while raising our 4 children. I have taken care of the cleaning, maintaining and financials needs of the home.


I love homemaking and consider it one of the greatest blessings of my life.

Education

Associates of Business - Business

Indiana University of Kokomo
Kokomo, IN

Associates of Business - Business Administration

Indiana University Purdue University of Indianapolis
Indianapolis, IN

Business Management -

Indiana Wesleyan University
Indianapolis, IN

High School Diploma -

Western High School
Russiaville, IN
05.1999

Skills

    • Organizational Leadership
    • Strategic Planning
    • Nonprofit experience
    • Leadership experience
    • Organizational Growth
    • Industry Expertise
    • Operational Efficiency
    • Innovation mindset
    • Financial Administration
    • Operations Management
    • Customer Focus
    • Relationship and Team Building
    • Community Outreach
    • Adaptable and Flexible
    • Planning and coordination
    • People and Culture
    • Client Relationship Building
    • Goal Setting
    • Articulate Communication
    • Strategic business planning
    • Management Team Leadership
    • Executive Leadership
      • Approachable leader
      • Marketing expertise
      • Mission and Vision
      • Analytical and Critical Thinker
      • Process Improvement
      • Budget Planning
      • Media Relations
      • Change and Growth Management
      • Balanced Work Ethic
      • Effective Communicator and Public Speaker
      • Financial Management
      • Account Management
      • Annual Planning
      • Consulting
      • Process Improvements
      • Business Administration
      • Marketing and Advertising
      • Human Resources
      • Brand Management
      • Sales Growth
      • Solution Innovation
      • New Business Development

Hobbies

The outdoors is somewhere I try to be every single day. I enjoy hiking, kayaking, gardening, traveling, local missions work, being with my family, history and reading. I maintain a true hunger for life and learning.

Timeline

Board Member

House of Grace Films
09.2020 - Current

Homeschool Educator

Northview Christian School / Heller Home
08.2011 - Current

Owner

Our SpecialTEA
01.2006 - Current

Homemaker

Heller Home
06.2001 - Current

Associates of Business - Business

Indiana University of Kokomo

Associates of Business - Business Administration

Indiana University Purdue University of Indianapolis

Business Management -

Indiana Wesleyan University

High School Diploma -

Western High School
Lauren Heller