Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lauren Hendriksz

Lancaster,SC

Summary

Motivational leader and organizational problem-solver with expertise in team building and customer service. Proven ability to step into roles and implement positive changes that enhance company performance. Skilled in training, monitoring, and morale-building techniques to boost employee engagement. Prequalified for PACE teaching by SC Department of Education, with Praxis 5095 exam scheduled for May 22nd.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Director RFP Specialist

Moody's Analytics Inc.
New York, New York
02.2023 - Current
  • Spearheaded strategic RFP responses for compliance risk and data application products, ensuring alignment with client requirements.
  • Collaborated with product development, legal, and sales teams to produce high-quality, scalable proposals.
  • Led AI initiatives by training models and refining enterprise content library for improved response accuracy.
  • Translated regulatory and technical capabilities into client-centric proposals to enhance engagement and retention.
  • Trained employees on product processes and implementation skills to promote effective knowledge transfer.
  • Worked with internal stakeholders and specialists to remain updated on new product launches and enhancements.
  • Executed financial analytics and KPI tracking to monitor project performance and drive improvements.
  • Facilitated collaboration with SMEs and stakeholders throughout RFP process to ensure comprehensive responses.

Swim Coach/Instructor

Self-employeed
Lancaster, SC
05.2021 - 09.2023

Developed age-appropriate lesson plans tailored to individual swimmer abilities.

Instructed swimmers on basic skills including floating, kicking, and breathing control.

  • Conducted one-on-one coaching sessions to enhance performance and technique.
  • Designed personalized training programs for diverse skill levels.
  • Encouraged swimmers to achieve personal bests through positive reinforcement.
  • Coached students on body mechanics and momentum for safe swimming.
  • Performed stroke analysis to identify improvement areas in technique.
  • Provided first aid support during practices and competitions as needed.

Swim Instructor/Manager on Duty

Little Otters Swim School
Matthews, NC
01.2020 - 10.2020
  • Instructed swim classes for diverse age groups and skill levels.
  • Developed tailored lesson plans to meet individual student goals.
  • Led creation of competitive swim team program plans.
  • Monitored student progress and delivered constructive feedback regularly.
  • Ensured adherence to safety protocols during all swimming activities.
  • Organized aquatic games to enhance engagement and learning experiences.
  • Collaborated with parents to discuss performance and improvement strategies.
  • Encouraged swimmers through drills while offering positive reinforcement.

Account Manager

UPS
Charlotte, NC
08.2016 - 01.2020
  • Cultivated strong client relationships through regular communication and service updates.
  • Managed account portfolios to ensure alignment with client expectations.
  • Developed strategic account plans that drove customer satisfaction and retention.
  • Coordinated logistics and transportation solutions tailored to diverse customer needs.
  • Conducted market research to identify new business opportunities and emerging trends.
  • Collaborated with cross-functional teams to enhance efficiency in service delivery.
  • Trained junior staff on best practices for effective account management.
  • Maintained accurate records of all customer interactions within CRM system.

Nutrition Coach - Intern

Coastal Carolina University
Conway, SC
09.2015 - 05.2016
  • Developed personalized nutrition plans for college athletes in football, golf, and soccer.
  • Facilitated group workshops on nutrition education to promote wellness practices.
  • Reviewed dietary assessments to provide individualized dietary recommendations.
  • Created an interactive website for athletes to access nutrition resources and support.

Zumba Instructor

Coastal Carolina University
Conway , SC
05.2013 - 05.2016
  • Designed engaging Zumba classes for diverse student populations to enhance participation.
  • Demonstrated proper techniques to ensure safety and effectiveness of all participants.
  • Organized class schedules and maintained accurate participation records throughout sessions.
  • Promoted health and fitness initiatives via campus events and workshops to increase awareness.
  • Fostered a positive environment that encouraged student engagement and motivation.
  • Monitored participant movements to enforce safety protocols and correct improper techniques.

Education

Bachelor of Science - Exercise And Sports Science

Coastal Carolina University
Conway, SC
05-2016

Skills

  • Safety protocols
  • Coaching techniques
  • Training development
  • Team collaboration
  • Adaptability to change
  • Compliance risk management
  • Proposal writing
  • Motor skills development
  • Decision-making
  • Coaching and mentoring
  • Swimming instruction
  • Diet and nutrition education

Certification

PACE Teaching- Prequalified for Physical Education.Taking Praxis 5095 May 22.

Timeline

Assistant Director RFP Specialist

Moody's Analytics Inc.
02.2023 - Current

Swim Coach/Instructor

Self-employeed
05.2021 - 09.2023

Swim Instructor/Manager on Duty

Little Otters Swim School
01.2020 - 10.2020

Account Manager

UPS
08.2016 - 01.2020

Nutrition Coach - Intern

Coastal Carolina University
09.2015 - 05.2016

Zumba Instructor

Coastal Carolina University
05.2013 - 05.2016

Bachelor of Science - Exercise And Sports Science

Coastal Carolina University
Lauren Hendriksz