Lauren Henshall
Irvine,CA
Summary
Dynamic and dedicated professional with a strong background in customer service and office administration . Proven ability to enhance client satisfaction and streamline operations through effective project management and inventory oversight.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
DNA & Co. Artistic Salon
07.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Organized merchandise, inventory and sales.
Host/Food Runner
Stacked
05.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier/ Delivery Driver/ Server
Fresh Brothers Pizza
08.2020 - 10.2023
- Took customers orders and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Delivered food to customers houses, office buildings and hotels
Office Assistant
Cfg Investments
03.2021 - 05.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files.
- Administered tasks such as sending rent increases to tenants, accurate data entry and timely filing.
Sales Associate
Sawdust Festival
04.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash and credit transactions efficiently.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Business Administration
Vanguard University
Costa Mesa, CA05-2025
Associate of Arts - Business Administration
Marymount California University
Palos Verdes Estates, CA05-2022
Skills
- Customer service
- Data analysis
- Project management
- Inventory management
- Semi-Fluent in American Sign Language
Timeline
Host/Food Runner
Stacked
05.2024 - 08.2024
Front Desk Receptionist
DNA & Co. Artistic Salon
07.2023 - Current
Office Assistant
Cfg Investments
03.2021 - 05.2023
Cashier/ Delivery Driver/ Server
Fresh Brothers Pizza
08.2020 - 10.2023
Sales Associate
Sawdust Festival
04.2018 - 12.2019
Bachelor of Arts - Business Administration
Vanguard University
Associate of Arts - Business Administration
Marymount California University
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