Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Henshall

Irvine,CA

Summary

Dynamic and dedicated professional with a strong background in customer service and office administration . Proven ability to enhance client satisfaction and streamline operations through effective project management and inventory oversight.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

DNA & Co. Artistic Salon
07.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Organized merchandise, inventory and sales.

Host/Food Runner

Stacked
05.2024 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Cashier/ Delivery Driver/ Server

Fresh Brothers Pizza
08.2020 - 10.2023
  • Took customers orders and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Delivered food to customers houses, office buildings and hotels

Office Assistant

Cfg Investments
03.2021 - 05.2023
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files.
  • Administered tasks such as sending rent increases to tenants, accurate data entry and timely filing.

Sales Associate

Sawdust Festival
04.2018 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash and credit transactions efficiently.
  • Built relationships with customers to encourage repeat business.


Education

Bachelor of Arts - Business Administration

Vanguard University
Costa Mesa, CA
05-2025

Associate of Arts - Business Administration

Marymount California University
Palos Verdes Estates, CA
05-2022

Skills

  • Customer service
  • Data analysis
  • Project management
  • Inventory management
  • Semi-Fluent in American Sign Language

Timeline

Host/Food Runner

Stacked
05.2024 - 08.2024

Front Desk Receptionist

DNA & Co. Artistic Salon
07.2023 - Current

Office Assistant

Cfg Investments
03.2021 - 05.2023

Cashier/ Delivery Driver/ Server

Fresh Brothers Pizza
08.2020 - 10.2023

Sales Associate

Sawdust Festival
04.2018 - 12.2019

Bachelor of Arts - Business Administration

Vanguard University

Associate of Arts - Business Administration

Marymount California University
Lauren Henshall