Lauren Henson
Owens Cross Roads
Summary
Compassionate and dedicated nursing professional with extensive experience in diverse healthcare environments, including high-stress emergency settings. Expertise in fostering strong relationships with patients and families to enhance comfort and safety while consistently demonstrating organizational skills and attention to detail. Proven track record of delivering exceptional patient care during medical crises while maintaining composure under pressure. Reliable team player committed to adaptability and collaborative success in dynamic healthcare teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
REGISTERED NURSE, EMERGENCY DEPARTMENT
Madison Hospital
06.2025 - Current
- Assessed patient conditions and prioritized care in high-pressure emergency settings.
- Collaborated with multidisciplinary teams to develop and implement patient-centered care plans.
- Administered medications and monitored vital signs to ensure optimal patient outcomes.
- Educated patients and families on post-treatment care, enhancing understanding and compliance.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
LICENSED PRACTICAL NURSE- CARDIOLOGY I-PCU
Huntsville Hospital
09.2024 - 06.2025
- Complied with HIPAA guidelines to protect privacy of patients.
- Maintained accurate records of patient progress notes and treatments administered.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
- Assisted in patient assessments, contributing to care plan development and implementation.
- Educated patients and families on health management and post-discharge instructions.
- Collaborated with multidisciplinary teams to enhance patient care outcomes.
PATIENT NAVIGATOR
OSF Healthcare
09.2022 - 07.2023
- Contributed to reduction of readmission rates through effective follow-up procedures and coordination of post-discharge care services
- Streamlined appointment scheduling processes, resulting in a more efficient use of resources and increased patient satisfaction
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage
- Adhered to strict HIPAA guidelines to protect patient privacy
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed
COMBAT MEDIC (68W)
Illinois Army National Guard
02.2016 - 02.2022
- Cultivated a supportive learning environment for junior medics through active mentorship and constructive feedback, fostering professional growth within the team
- Assisted in development and execution of realistic training scenarios simulating battlefield injuries, honing both individual proficiencies and collective teamwork capabilities within unit
- Maintained operational readiness with thorough inventory management of medical supplies and equipment
- Improved overall mission effectiveness by providing critical medical support during high-stress situations in various environments
- Contributed to overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures
- Evaluated performance of subordinates regularly, offering constructive feedback and recommendations for professional growth opportunities as needed
- Increased soldier retention rates by providing ongoing support and mentorship to junior medics within the platoon
DIRECTOR OF SOCIAL SERVICES
Washington Senior Living
05.2021 - 12.2021
- Updated client documentation for accurate, compliant and current records
- Supported clients and families with empathy and compassion during difficult times
- Educated families on available community resources, connecting them with essential services such as home care, financial aid, or healthcare providers
- Advocated for clients' rights, navigating complex systems to secure necessary resources and benefits
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place
SOCIAL SERVICES ASSISTANT
Prairie Creek Village
03.2020 - 03.2021
- Assessed up to 85 patients according to MDS established schedule and documented results in accordance with CMS
- Coordinated appointments between clients and essential service providers while remaining sensitive to individual scheduling constraints
- Conducted thorough assessments of client needs, connecting them with appropriate resources and support networks
- Maintained accurate records of client interactions and progress towards goals, ensuring effective service delivery
- Served as liaison between clients and external agencies, advocating for their needs and promoting effective communication
EMERGENCY DEPARTMENT TECHNICIAN
HSHS St. Mary's Hospital
01.2019 - 03.2020
- Performed basic laboratory tests such as urinalysis, bloodwork, EKGs, blood glucose levels and other diagnostic tests.
- Coordinated patient care with other healthcare and support professionals.
- Monitored vital signs including temperature, pulse rate, respiration rate, oxygen saturation level and blood pressure readings.
PATIENT CARE TECHNICIAN, EMERGENCY DEPARTMENT
OSF St. Joseph Medical Center
09.2017 - 01.2019
- Performed accurate vital signs measurements including blood pressure, pulse rate and temperature.
- Monitored vital signs including temperature, pulse rate, respiration rate, oxygen saturation level and blood pressure readings.
- Communicated effectively with family members regarding patient condition or treatment plans.
- Performed basic laboratory tests such as urinalysis, bloodwork, EKGs, blood glucose levels and other diagnostic tests.
Education
Associate of Science - Registered Nursing
Wallace State Community College
Hanceville, AL05.2025
Bachelor of Science - Healthcare Management
Southern Illinois University Carbondale
Carbondale, IL12.2021
Associate of Arts - General Studies
Heartland Community College
08.2019
Skills
- Flexible in dynamic environments
- Effective communication
- Collaborative teamwork
- Effective time management
- Proficient in EHR systems
- Patient advocacy
- Critical thinking
- Emergency triage
- Advanced cardiovascular life support (ACLS)
- Patient assessments
- EKG interpretation
Certification
- Basic Life Support (BLS), American Heart Association
- Advanced Cardiac Life Support (ACLS), American Heart Association
- Registered Nurse(RN)- Alabama Board of Nursing, Nurse Licensure Compact (NLC-Multi-state)
Timeline
REGISTERED NURSE, EMERGENCY DEPARTMENT
Madison Hospital
06.2025 - Current
LICENSED PRACTICAL NURSE- CARDIOLOGY I-PCU
Huntsville Hospital
09.2024 - 06.2025
PATIENT NAVIGATOR
OSF Healthcare
09.2022 - 07.2023
DIRECTOR OF SOCIAL SERVICES
Washington Senior Living
05.2021 - 12.2021
SOCIAL SERVICES ASSISTANT
Prairie Creek Village
03.2020 - 03.2021
EMERGENCY DEPARTMENT TECHNICIAN
HSHS St. Mary's Hospital
01.2019 - 03.2020
PATIENT CARE TECHNICIAN, EMERGENCY DEPARTMENT
OSF St. Joseph Medical Center
09.2017 - 01.2019
COMBAT MEDIC (68W)
Illinois Army National Guard
02.2016 - 02.2022
Associate of Science - Registered Nursing
Wallace State Community College
Bachelor of Science - Healthcare Management
Southern Illinois University Carbondale
Associate of Arts - General Studies
Heartland Community College
SCHOLARSHIPS
Susan M. Copeland Endowment Scholarship Recipient