Summary
Overview
Work History
Education
Skills
References
Timeline
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Lisa DiDonna

Lisa DiDonna

Summary

Seasoned medical manager with over 20 years of diverse experience in both clinical and clerical settings. Known for optimizing healthcare practices and boosting organizational efficiency. Excited about exploring new opportunities to apply my skills and knowledge, even beyond the medical field. Quick to learn and eager to make a positive impact in a fresh environment.

Overview

35
35
years of professional experience

Work History

Medical Office Manager

Susan A. Kessler MD Ophthalmologists
Schenectady, NY
09.2001 - Current
  • Managed front desk operations to optimize patient flow during check-in and checkout processes.
  • Managed and organized patient data, including medical history, laboratory results, billing information, and other relevant documents.
  • Used Medent Systems to schedule appointments for patients in accordance with their individual needs and preferences.
  • Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.

Clinical Nurse Technician

North Florida Regional Medical Center
Gainesville, FL
09.1996 - 09.1999
  • Assessed patient conditions and monitored vital signs to determine appropriate care plans.
  • Displayed proficiency in technical procedures and adept utilization of equipment.
  • Kept up to date with health system initiatives, seamlessly integrating evidence-based practice and research into care protocols.
  • Provided post-operative care and education to patients and families.

Clinical Medical Assistant

Stephen Zwirek MD Obstetrics and Gynecology
Springfield, MA
11.1992 - 06.1994

Medical Clerical Assistant

Richard Etkin MD Obstetrics and Gynecology
Schenectady, NY
05.1989 - 10.1992

Education

Medical Assistant Diploma -

Bryman National Education Center
Brookline, MA

Skills

  • Proficient in Microsoft Word, and Powerpoint
  • superb communicator overall, verbal and written
  • Consistent confidence and productivity, eagerness to advance professionally
  • Strong Work Ethic
  • Team Leadership
  • Effective Multitasking

References

References available upon request.

Timeline

Medical Office Manager

Susan A. Kessler MD Ophthalmologists
09.2001 - Current

Clinical Nurse Technician

North Florida Regional Medical Center
09.1996 - 09.1999

Clinical Medical Assistant

Stephen Zwirek MD Obstetrics and Gynecology
11.1992 - 06.1994

Medical Clerical Assistant

Richard Etkin MD Obstetrics and Gynecology
05.1989 - 10.1992

Medical Assistant Diploma -

Bryman National Education Center

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Lisa DiDonna