Microsoft Professional Suite
Lauren Holdway
Sparks,Nevada
Quote
"You have two hands: One to help yourself, the second to help others"
Audrey Hepburn
Summary
Driven and resourceful administrative professional with 18+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Assistant to CEO
Michael Baker International LLC
01.2022 - 07.2024
- Deliver comprehensive support to C-level executives and Board of Directors across multiple international locations, managing complex schedules, travel arrangements, and confidential communications with discretion
- Foster informative, focused meetings by creating error-free PowerPoint, Google Slides, and Publisher presentations, including summaries and presenting data in chart format, to support executive communication
- Develop, update, and meticulously manage databases and spreadsheets for detailed performance tracking and data analysis
- Promptly respond to emails and manage correspondence, enhancing communication and business processes on behalf of executives
- Actively collaborate with senior management to kick-start new projects and streamline various processes, contributing to organizational efficiency
- Accurately prepare expense reports, oversee budget management, and design effective filing systems for asset management department
- Diligently maintain project databases with tools like Oracle, MSIS, and FreshSales, ensuring data integrity and accessibility.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as liaison between departments to facilitate effective communication throughout company.
- Organized and coordinated conferences and monthly meetings.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Lead Administrator
Robert Half
01.2021 - 01.2022
- Composed and facilitated distribution of professional communications on behalf of executive officers, maintaining strict confidentiality and adhering to corporate standards
- Efficiently managed complex executive calendar, scheduling and coordinating high-level meetings and events, resulting in improved organization and time management for executives
- Maintained accurate records by efficiently entering applicant data into systems, and updating information as needed with detailed notes to ensure streamlined recruitment process.
- Maintained secure working environment by enforcing strict adherence to company policies and regulations.
- Streamlined office operations by implementing efficient administrative processes and procedures.
Senior Executive Assistant/Office Manager/ DER
Coso Operating Co / Terra-Gen / Middle River
01.2013 - 01.2021
- Organized and orchestrated prestigious annual safety meeting featuring 10+ presenters, utilizing $60,000 budget, receiving positive participant feedback, enhancing company's reputation
- Spearheaded after-hours participant events and golf tournaments to foster networking and engagement
- Led and executed 4 successful office relocations and facilitated seamless company acquisitions by collaborating with legal, real estate, and various government agencies
- Coordinated vendor setups, equipment acquisitions, and licensing to ensure compliance and operational readiness.
- Managed contract administration and invoicing processes for energy contracts, ensuring accurate billing and compliance with government agreements for renewable energy power plants, resulting in a 97% reduction in billing errors
- Served as the Designated Employee Representative (DER), overseeing the coordination of random drug and alcohol testing as well as conducting training sessions to ensure compliance with company policies and regulations.
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 10 executives.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Developed strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
- Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Assisted senior management with major initiatives and projects.
- Streamlined executive schedules by managing appointments, meetings, and travel arrangements to ensure smooth daily operations.
- Created expense reports, budgets, and filing systems for management team.
- Created regular reports and updated internal databases.
- Boosted productivity levels through the development of streamlined administrative procedures and protocols.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Conducted research to prepare, gather and proof briefing materials, agendas and decks for executive-level meetings.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Reconciled and processed expense reports for 80 internal and field personnel.
- Contributed to organizational growth by identifying and implementing process improvements in various administrative capacities.
- Coordinated and executed special projects.
- Took notes and dictation at meetings.
Executive Assistant
International Game Technology
01.2010 - 01.2013
- Supported international teams by managing communications and coordinating across different time zones, ensuring seamless operations
- Managed SAP databases, ensuring accurate data entry and streamlined information flow for organization
- Provided administrative support to President and other executives, handling complex calendars and travel arrangements
- Conducted human resources administrative training, improving onboarding processes and staff development.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
Executive Assistant to the President
Mitel
01.2008 - 01.2010
- Organized high-level meetings and events
- Fostered positive relationships with internal and external stakeholders.
- Enhanced executive efficiency by managing and prioritizing President''s daily schedule, appointments, and travel arrangements.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Education
Some College (No Degree) - Business Administration And Management
American InterContinental University
Schaumburg, ILSkills
- Office Management
- Database Management
- C Suite Executive Support & Coordination
- Remote Team Management
- Complex Calendar Management
- Staff Recruitment, Retention & Management
- Benefits, Payroll & Compensation Administration
- Contract & Vendor Management
- Event Planning & Logistics
- Advanced MS Office Suite, G Suite & File Organization
- Invoice Processing & Business Correspondence
- Conflict Management & Process Improvements
- Contract Administration
Certification
Notary
- Certified Nevada State Notary - Expires August 2028
Leadership Experience
- 4-H Washoe County - Leader and originator of the Animal Science Herpetology 4-H Youth Project
- Administrative Professionals Mentoring Program
- Animal Science Horsemanship Club Leader
- Health Organization Volunteer - Heart Association; National Lupus Foundation
References
Available upon request.
Timeline
Executive Assistant to CEO
Michael Baker International LLC
01.2022 - 07.2024
Lead Administrator
Robert Half
01.2021 - 01.2022
Senior Executive Assistant/Office Manager/ DER
Coso Operating Co / Terra-Gen / Middle River
01.2013 - 01.2021
Executive Assistant
International Game Technology
01.2010 - 01.2013
Executive Assistant to the President
Mitel
01.2008 - 01.2010
Some College (No Degree) - Business Administration And Management
American InterContinental University
Notary
- Certified Nevada State Notary - Expires August 2028
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefits401k matchPaid time offFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsSoftware
G Suite
SAP
Concur
Expensify
FreshSales
Oracle
PowerPoint
Visio
PeopleSoft
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Volunteering
4-H
Herpetology
Music
Event Planning
Travel
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