Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Lauren Homa

Lauren Homa

Summary

Currently seeking a summer opportunity where my customer service skills can be a positive asset to an organization or company.

Overview

3
3
years of professional experience

Work History

Therapy Aide

Pivot Physical Therapy
01.2021 - 05.2024
  • Foster and build trusting relationships with patients.
  • Assist physical therapists with appropriate treatments and exercises related to injuries.
  • Ensure compliance with facility and state requirements by maintaining a clean and safe therapy environment.
  • Performs clerical duties to facilitate smooth clinical operations.

Team Member

Argento's Pizza & Family Restaurant
11.2023 - 04.2024
  • Served the community with a smile, placing customer orders, and handling payment transactions.
  • Answered phone calls regarding inquiries about products or services.
  • Uphold high standards of productivity and quality in operations.

Treat Team Member & Cashier

Rita's Italian Ice
04.2022 - 11.2022
  • Created customized desserts and delivered exceptional customer service.
  • Managed inventory levels by restocking shelves as needed.
  • Resolved customer complaints in a professional manner.
  • Provided friendly, efficient service to customers both in-person and over the phone.
  • Assisted other team members in completing tasks when needed.
  • Organized storage areas to ensure easy access to ingredients and supplies.
  • Followed all safety protocols while preparing food items for customers.

Education

No Degree - Nursing

Frostburg State University
Frostburg, MD
05-2028

High School Diploma -

Boyertown Area Senior High
Boyertown, PA
05-2024

Skills

  • Flexible- able to adapt my priorities
  • Hospitable- excellent customer service
  • Focused- goal oriented
  • Friendly- easy to work with
  • Punctual- great time management
  • Organized- works efficiently

Accomplishments

    Boyertown Area Senior High School

  • Named most athletic female in 2024
  • Green Cord Community Service Member- 2024

  • A service program that requires students to complete at least 100 hours of community service each year.
  • Pennsylvania State Police Camp Cadet Program- Honorary Graduate 2019

  • This program promotes a positive connection between today's youth and all emergency responders. As a cadet, I learned about state and local law enforcement, personal discipline, the importance of health and fitness, and team building. This experience provided education on good citize3nship, drug and alcohol awareness, and respect for my community leaders. I was selected as the honorary female cadet out of 80 to represent my graduating class.

Interests

  • Division two collegiate softball player
  • Four year varsity athlete at Boyertown Area Senior High- Softball
  • Travel softball player- 10 years


Timeline

Team Member

Argento's Pizza & Family Restaurant
11.2023 - 04.2024

Treat Team Member & Cashier

Rita's Italian Ice
04.2022 - 11.2022

Therapy Aide

Pivot Physical Therapy
01.2021 - 05.2024

No Degree - Nursing

Frostburg State University

High School Diploma -

Boyertown Area Senior High
Lauren Homa