Lauren Hook
Christchurch,Canterbury
Summary
Highly customer-focused with a retail team member background. I am twenty years old, and arrived in New Zealand on a Working Holiday Visa at the end of June, and am looking for fixed-term or temporary work. Skilled in processing sales and stock, and recognised for abilities in organisation and multitasking.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Team Member, Nights
BP M&S Retail
Newmarket, Suffolk
10.2023 - Current
- Ensuring the safety of the service station at night by running relevant safety procedures related to food, fuel, and security.
- Experience lone-working, looking after the site alone and fixing any problems encountered.
- Training newer staff members and collaborating with other trained members to provide effective customer service.
Retail Team Member, Days
BP M&S Retail
Newmarket, Suffolk
01.2023 - 10.2023
- Working in a close-knit team to ensure the effective running of a fast-paced environment.
- Shifts predominantly consisted of running the Wild Bean Cafe food, drink and cleaning procedures, while monitoring younger colleagues at the till.
- Trained in managing inventory and stock replenishment also, as and when needed.
Crew Member
Burger King
Newmarket, Suffolk
05.2021 - 06.2021
- A temporary job role serving customers in a fast-paced environment, taking and fulfilling orders at the till.
Education
Bachelor of Arts - Arts And Humanities (specialism Unknown)
The Open University
Milton Keynes, UK.06-2027
A-levels -
Long Road Sixth Form College
Cambridge, UK.07-2022
GCSEs -
Soham Village College
Soham, Cambridgeshire06-2020
Skills
- Store maintenance
- Cash Handling Accuracy
- Task Prioritization
- Friendly and Helpful
- Complex Problem-Solving
Certification
- TEFL.org (120hrs) Teaching English as a Foreign Language Certificate.
- Full English Driving License (will have access to own vehicle soon).
Affiliations
- Travelling and amateur Photography: left my 40hr contract in late March (still Employed at zero hours) to go travelling around Asia, Australia and New Zealand, taking photos of landscapes and architecture.
- Volunteering: taught English at a refugee camp in India for the month of April 2024.
Timeline
Retail Team Member, Nights
BP M&S Retail
10.2023 - Current
Retail Team Member, Days
BP M&S Retail
01.2023 - 10.2023
Crew Member
Burger King
05.2021 - 06.2021
Bachelor of Arts - Arts And Humanities (specialism Unknown)
The Open University
A-levels -
Long Road Sixth Form College
GCSEs -
Soham Village College