Lauren Hopkins
Tuscaloosa,AL
Summary
Driven and adaptable professional with a track record of exceeding employer expectations through exceptional customer service and money handling skills. Known for reliability and quick learning, adept at solving complex problems and fostering positive environments. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Family Babysitter
Personal Employer
11.2022 - 05.2024
- Communicated positively with children and guardians.
- Created enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Carhop Server
Sonic
01.2021 - 08.2022
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
Cashier Team Lead
Walmart
07.2020 - 12.2021
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Bachelor of Science - Nursing
The University of Alabama
Tuscaloosa, AL05.2026
High School Diploma -
Thompson High School
Alabaster, AL05.2022
Skills
- Following Directions
- Reliability
- Complex Problem-Solving
- Excellent customer service
- Energy and enthusiasm
- Quick Learner
- Money Handling
Timeline
Family Babysitter
Personal Employer
11.2022 - 05.2024
Carhop Server
Sonic
01.2021 - 08.2022
Cashier Team Lead
Walmart
07.2020 - 12.2021
Bachelor of Science - Nursing
The University of Alabama
High School Diploma -
Thompson High School