Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Lauren Hosea

Lauren Hosea

Waxahachie,TX

Summary

Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Fast- learner with interest in developing new skills to better support the staff and management. Accounting office manager and biller with years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of maximizing customer satisfaction and exceeding business objectives. Performance-oriented and driven with in-depth understanding of budgets, payroll, account management and office organization needs. Detail-oriented team player with expertise in team leadership. Tireless team player known for staying poised and calm in a fast-paced environment. Hardworking professional committed to providing outstanding customer service and assistance.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

Engineer

Byers Engineering Company
11.2020 - 02.2023

Responsibilities include:

  • Detailed research on assigned projects
  • Drafting assigned project in a timely manner to meet due dates
  • Communication with other engineers
  • Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
  • Drafted and captured technical schematics for use in project planning and execution.
  • Oversaw layout, routing and integration of technical and electrical components.

Office Manager

Sewell Automotive Companies
08.2015 - 12.2020

Responsibilities included:

  • Reconciliations, Financial reporting and year-end prep
  • Controlling cash flow and petty cash
  • Creating and managing strong teams
  • Warranty admin and booking
  • Maintained computer and physical filing systems.
  • Oversaw office inventory
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.

Teacher

Stepping Stones Learning Center
04.2013 - 08.2014

Responsibilities included:

  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Planned and implemented integrated lessons to meet national standards.
  • Promoted physical, mental and social development using classroom games and activities.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.

Receptionist

Holmes, Diggs, & Eames LLC
02.2013 - 10.2013

Responsibilities included:

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported various administrative duties by proofreading, transcribing and invoicing.

Member Service Representative

Costco Wholesale
04.2011 - 02.2013

Responsibilities included:

  • Assisted customers with a positive attitude and focus on customer satisfaction.
  • Assisted members with correcting account, service and system issues
  • Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable responses to diverse customer questions.

Education

High School Diploma -

South Garland High School
Garland, TX
05.2008

Some College (No Degree) - Digital Film And Video Production

Art Institute of Dallas
Texas

Some College (No Degree) - Clinical Psychology And Childhood Development

Liberty University
Lynchburg, VA

Skills

  • Customer Service
  • Office Management
  • Scheduling and Coordinating
  • Team Management
  • Detail-Oriented
  • Time Management
  • Networking Events & Marketing
  • Accounting
  • Management of Financial Resources
  • Employee Coaching and Motivation

Certification


  • CERTIFICATE OF ACHIEVEMENT- COURSE COMPLETION, [ THE DALE CARNEGIE COURSE ]- MARCH 28TH, 2018
  • CERTIFICATE OF ACHIEVEMENT FOR EXCEPTIONAL SERVICES RENDERED AS A CLASS COACH, [ THE DALE CARNEGIE COURSE ] - JUNE 6TH, 2018

Timeline

Engineer

Byers Engineering Company
11.2020 - 02.2023

Office Manager

Sewell Automotive Companies
08.2015 - 12.2020

Teacher

Stepping Stones Learning Center
04.2013 - 08.2014

Receptionist

Holmes, Diggs, & Eames LLC
02.2013 - 10.2013

Member Service Representative

Costco Wholesale
04.2011 - 02.2013

High School Diploma -

South Garland High School

Some College (No Degree) - Digital Film And Video Production

Art Institute of Dallas

Some College (No Degree) - Clinical Psychology And Childhood Development

Liberty University
Lauren Hosea