Lauren Howe
Winchester,CA
Summary
Skilled nursing professional with strong background in patient care coordination and healthcare management. Demonstrates expertise in clinical assessment, prior authorization submissions, and patient advocacy. Known for fostering team collaboration, adapting to evolving needs, and delivering meaningful outcomes. Equipped with excellent communication skills, critical thinking, and ability to navigate complex healthcare systems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse
An Optimal You
07.2020 - Current
- Company Overview: Private physician’s office
- Supervised office flow in a leadership position
- Provided on-going case management for an average of 50 plus patients within a concierge program
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Reviewed and processed prior authorization submissions for medications, medical procedure, and durable medical equipment
- Collaborated with healthcare providers and insurance companies to ensure timely and accurate processing of prior authorization requests
- 95% approval rate of prior authorization submissions with an average turnaround time of 24 hours, increasing patient satisfaction
- Applied extensive clinical knowledge to assess patient needs and develop comprehensive care plans
- Reviewed and processed an average of 50 prescription refills via ERx per day
- Consulted with physicians to determine best care plan for individual patients
- Provided extensive patient education regarding disease management and medications
- Organized and prioritized incoming patient calls, emails, and text message requests and responded within the same business day
- Provided clinical back office duties including, IV administration, wound care, and EKG assessments
- Reviewed and managed lab results for an average of 30 patients per day
- Conducted remote patient diagnosis and treatment leading to faster recovery times
- Private physician’s office
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills
Infant/Toddler Teacher
La Petite Academy
09.2014 - 12.2017
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained accurate records of children''s developmental milestones and prepared detailed reports for parent-teacher conferences.
Medical Assistant Extern
A Plus Urgent Care
02.2014 - 04.2014
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
- Prepared, administered and documented medications under direction of licensed medical provider.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Demonstrated strong attention to detail when documenting patient information, ensuring accurate and complete records for use by healthcare providers.
Education
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ12.2021
Associate of Science - Professional Nursing
Rasmussen College
Ocala, FL03.2019
Associate of Arts - Nursing
Santa Fe College
Gainesville, FL12.2016
Certified Clinical Medical Assistant -
Riverside County Office of Education
Murrieta, CA06.2014
Skills
- Clinical assessment
- Patient Triage (remote/in-person)
- Medication Management
- Disease Management
- CPT/ICD-10 Coding
- Benefits Investigation
- Microsoft Office (Word, Excel, Outlook)
- EMR systems
- Patient Education
- Patient Advocacy
- Clinical Judgment
- Lab Result Interpretation
- Team Coordination
Certification
- Registered Nurse, California Board of Nursing, 95210016, 11/01/19, Present
- CPR/BLS, American Heart Association, 09/01/13, Present
Timeline
Registered Nurse
An Optimal You
07.2020 - Current
Infant/Toddler Teacher
La Petite Academy
09.2014 - 12.2017
Medical Assistant Extern
A Plus Urgent Care
02.2014 - 04.2014
Associate of Science - Professional Nursing
Rasmussen College
Associate of Arts - Nursing
Santa Fe College
Certified Clinical Medical Assistant -
Riverside County Office of Education
Bachelor of Science - Nursing
Arizona State University
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