Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Lauren Hughes

Midland

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

9
9
years of professional experience

Work History

bartender

Applebee’s
01.2022 - Current
  • Provided excellent customer service, ensuring satisfaction and repeat business.
  • Crafted and served a variety of beverages in fast-paced environment.
  • Maintained cleanliness and organization of bar area to meet health standards.
  • Assisted in training new staff on drink preparation and customer interaction.
  • Handled cash transactions accurately, ensuring proper end-of-shift reconciliation.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Childcare Provider

Baby-sitter
01.2017 - Current
  • Amy Peterson (2017 - 2020)
  • Cathy Booher (2014 - 2016)
  • Jana (2014 - 2020)
  • Supervised daily activities, ensuring safety and engaging children in educational play.
  • Communicated effectively with parents regarding children's progress and behavior.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Developed age-appropriate activities and crafts to engage children.

server

Big Boy
05.2021 - 12.2021
  • Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
  • Managed food and beverage orders efficiently, coordinating with kitchen staff for timely delivery.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Upsold menu specials and promotions effectively, contributing to increased average check totals.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Camp Counselor

YMCA
06.2019 - 08.2019
  • Developed engaging lesson plans that promoted creativity and physical fitness.
  • Supervised camper safety during various outdoor and indoor activities.
  • Communicated effectively with parents regarding camper progress and concerns.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.

Education

Graduate -

Cadillac Senior High School
Cadillac, MI
01.2018

Associates of science -

North Central Michigan College
Petoskey, MI

Health and physical education

Saginaw Valley State University
12-2025

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Handling difficult customers

Community Service

Project Christmas, Shepards table, Volunteer at Missaukee county animal shelter

Timeline

bartender

Applebee’s
01.2022 - Current

server

Big Boy
05.2021 - 12.2021

Camp Counselor

YMCA
06.2019 - 08.2019

Childcare Provider

Baby-sitter
01.2017 - Current

Graduate -

Cadillac Senior High School

Associates of science -

North Central Michigan College

Health and physical education

Saginaw Valley State University

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