Lauren Hulsart
Brielle,NJ
Summary
Proven Bartender with a track record of enhancing customer satisfaction and crafting high-quality cocktails, notably at Chef's International. Adept in liquor, beer, and wine knowledge (hard skill) and fostering a team player attitude (soft skill), I excel in high-volume environments, significantly increasing repeat customer numbers by creating welcoming atmospheres and remembering regulars' favorite drinks.
Overview
33
33
years of professional experience
Work History
Bartender
Chef's International, Rod's Tavern, The Cabin
05.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
The Cabin
08.2002 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
The Four Winds
06.1991 - 06.2002
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Education
Associate of Arts - Interior Design
Brookdale
Lincroft, NJ06.1991
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Organizational ability
Timeline
Bartender
Chef's International, Rod's Tavern, The Cabin
05.2019 - Current
Bartender
The Cabin
08.2002 - 04.2022
Bartender
The Four Winds
06.1991 - 06.2002
Associate of Arts - Interior Design
Brookdale
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