Lauren Hyde
Palm Coast
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Diligent General Manager with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
27
27
years of professional experience
Work History
General Manager
Cracker Barrel Old Country Store Inc
04.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
Senior Associate Manager
Cracker Barrel Old Country Store Inc
02.2024 - 04.2024
- Assisted in talent acquisition efforts by participating in interviews, assessing candidate qualifications.
- Boosted employee engagement by facilitating regular team meetings that fostered open communication and collaboration among colleagues.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Conducted performance evaluations and provided constructive feedback to employees.
- Established team priorities, maintained schedules and monitored performance.
Associate Manager
Cracker Barrel Old Country Store Inc
10.2020 - 02.2024
- Mentored and supported over 100 department employees to create strong workplace culture.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
Shift Leader
Cracker Barrel Old Country Store
07.2017 - 10.2020
- Shift Leader. Supports the management team in leading successful shifts in a leadership position.
- Server skill trainer. Trains new servers on Cracker Barrel procedures, Guiding Principles, and Absolutes.
- Grill cook skill trainer. Trains new cooks on Cracker Barrel methods and recipes, Guiding Principles, and Absolutes.
- Catering and To-Go Lead. Coordinated with area Catering manager on multiple successful deliveries and catering orders. Coordinated with store management team on Thanksgiving bulk orders and pick up scheduling.
Office Manager
Realty Exchange LLC
06.2014 - 11.2017
- Completed real estate document transactions in a brokerage with over 70 Realtors.
- Administrative Assistant. Successfully managed real estate documents, e-mail, and schedule management for lead Real Estate Broker.
Server and skill trainer
Cracker Barrel Old Country Store
01.2005 - 06.2014
- Provided excellent and efficient service to all guests. Trained new servers on Cracker Barrel skills including Guiding Principles and Absolutes.
- Grill cook. Cooked numerous meals in accordance with Cracker Barrel recipes.
Aviation Electronics Technician Shift Production Supervisor
United States Navy Active and Reserve Duty
05.1998 - 05.2006
- Managed 41 Technicians in the repair of electronic countermeasure systems for the F-14 and F/A-18 Navy aircraft.
- Quality Assurance Inspector. Inspected all repair work for quality prior to further use.
- Awarded Navy and Marine Corps Achievement Medal for achievements as Production Supervisor with a 98% repair rate and 9 consecutive successful QA Audits during Operations Southern Watch, Enduring Freedom, and Iraqi Freedom.
Education
A. A. - General Studies
Keiser University
Daytona Beach, FL04.2018
B.A. - Business Administration
Keiser University
Daytona Beach, FL03.2020
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Inventory control
- Employee scheduling
Timeline
General Manager
Cracker Barrel Old Country Store Inc
04.2024 - Current
Senior Associate Manager
Cracker Barrel Old Country Store Inc
02.2024 - 04.2024
Associate Manager
Cracker Barrel Old Country Store Inc
10.2020 - 02.2024
Shift Leader
Cracker Barrel Old Country Store
07.2017 - 10.2020
Office Manager
Realty Exchange LLC
06.2014 - 11.2017
Server and skill trainer
Cracker Barrel Old Country Store
01.2005 - 06.2014
Aviation Electronics Technician Shift Production Supervisor
United States Navy Active and Reserve Duty
05.1998 - 05.2006
B.A. - Business Administration
Keiser University
A. A. - General Studies
Keiser University
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