Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Jackson

Minneapolis,MN

Summary

Compassionate, creative, effective, with great adaptability person with valuable experience in professional development and project planning. Equipped with extensive background in versatile environments. Very upbeat and positive in the most difficult situations. A professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.


*Started managing at 18yrs old!

Overview

9
9
years of professional experience

Work History

Summer Nanny

The Nanny Co.
04.2023 - Current
  • Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
  • Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted with light housekeeping duties.
  • Managed household tasks such as laundry, light cleaning, and meal preparation to ensure a smooth-running home environment for the family.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Played games, worked on puzzles, and read books to young children.

Assistant Coordinator/Prep Worker

Khaliah's Kitchen
02.2016 - Current

Been working for my moms business since I was in highschool starting at the age of 16!

  • Delegated tasks to team members.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized prep areas and made sure they were up to hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Primary Assistant Teacher

Cradle Club
09.2023 - 03.2024
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Completed daily reports on attendance and disciplinary performance.

Manager on Duty

Top Golf
07.2022 - 09.2023
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct and attendance reliability.
  • Initiated plans to improve customer relations, quality standards and service efficiency.
  • Set goals for department and supported employees in meeting expectations.
  • Oversaw associate operations with team of 20-30 personnel.
  • Formulated procedures to use in event of accidents, fires or other emergencies.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Teaching Assistant

Everbrook Academy
11.2021 - 05.2022
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Facilitated different ways of communication for non verbal or hard of hearing students.

Manager

ALDI
10.2018 - 11.2021
  • Supervise store personnel, ensure proper policies and handling procedures are being followed
  • Ensure quality and freshness of products
  • Train new employees
  • Assist in inventory counts and ordering
  • Unload and unpack items from received inventory and merchandise neatly to maximize sales
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Open and closed the store down.

Lead Teaching Assistant

Kelsey's Daycare
10.2020 - 07.2021
  • Supervise children and participate with children in activities
  • Establish positive relationships with students, parents, fellow teachers and school administrators
  • Keep students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors
  • Help teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Customer Service Associate Team Lead

Walmart
06.2016 - 08.2018
  • Described product and service details to customers to provide information on benefits and advantages.
  • Deliver fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educate customers on special pricing opportunities and company offerings.
  • Process cash & card transactions accurately and efficiently.
  • Provided company information and policies to customers upon inquiry and answered questions via phone.

Education

Highschool Diploma -

Fair School Downtown
Minneapolis, Minnesota

Skills

  • Self-Directed Strong Communication Time Management Conflict Resolution Strong Multi-tasker
  • Leadership and Team Building Excellent age appropriate communication Critical Thinking Dependability
  • Ability to work effectively under pressure
  • Verbal and Written Communication
  • Responding to Difficult Customers
  • Courteous with Strong Service Mindset
  • Upbeat and Positive Personality
  • CPR certified

Timeline

Primary Assistant Teacher

Cradle Club
09.2023 - 03.2024

Summer Nanny

The Nanny Co.
04.2023 - Current

Manager on Duty

Top Golf
07.2022 - 09.2023

Teaching Assistant

Everbrook Academy
11.2021 - 05.2022

Lead Teaching Assistant

Kelsey's Daycare
10.2020 - 07.2021

Manager

ALDI
10.2018 - 11.2021

Customer Service Associate Team Lead

Walmart
06.2016 - 08.2018

Assistant Coordinator/Prep Worker

Khaliah's Kitchen
02.2016 - Current

Highschool Diploma -

Fair School Downtown
Lauren Jackson