Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lauren J Burger

Franklinville

Summary

Dynamic Process Improvement Coordinator at Bridor with Lean Six Sigma expertise, adept at driving efficiency and reducing waste. Proven track record in root cause analysis and effective communication, leading to enhanced operational performance and increased customer satisfaction. A collaborative team player committed to delivering impactful process improvement solutions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Process Improvement Coordinator

Bridor
Vineland
01.2021 - Current
  • Conducted root cause analysis to identify underlying issues related to non-conformance or inefficiencies in processes.
  • Monitored quality assurance metrics such as cycle times, error rates, customer satisfaction scores. to measure the effectiveness of implemented process changes.
  • Engaged with external vendors and partners as needed to facilitate the exchange of data or other operational needs.
  • Handled hiring processes for production requirements.
  • Compiled weekly and monthly statistics for production lines.
  • Generated waste and efficiency reports to identify improvement areas.
  • Conducted weekly audits of plant operations to enhance performance.
  • Reviewed production codes weekly to ensure accurate costing.
  • Managed daily production sheets and performed data entry tasks.
  • Utilized Excel and Word daily for reporting and documentation.
  • Assessed current operations for areas of potential cost savings or efficiency gains.

Operations Administrative Assistant

Bridor
01.2017 - 01.2021
  • Ensured compliance with organizational policies related to operations management activities.
  • Provided administrative support to the operations team, including scheduling meetings, booking travel arrangements and preparing presentations.
  • Coordinated and maintained electronic filing systems, ensuring accuracy of data entry.
  • Coordinated with other departments to ensure smooth functioning of the organization.
  • Monitored daily workflow processes to ensure timely completion of tasks.
  • Assisted with onboarding new employees, verifying employment documents and entering information into HR system.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Office Manager

Wine Barrel Designs
01.2013 - 01.2017
  • Payroll and Scheduling
  • Maintained the payroll for all current employees
  • Handle all scheduling and days off for all employees
  • Accounts Receivable and Payable
  • Credit Processing
  • Invoicing and Billing
  • Weekly excel reports on monies owed
  • Data Entry
  • Customer Service
  • Phone Calls, Scheduling Deliveries, Handling all issues
  • Made to make sure that the cashier was not short at ends of shifts
  • Run a shop of 7-10 employees at a time
  • Daily Production Sheets
  • Excel and Word Files on an everyday basis

Secretary

Cap n Cat
01.2011 - 01.2014
  • Payroll and Scheduling
  • Maintained the payroll for all current employees
  • Made any schedules available for employees and made any changes to their schedules if need be
  • Liquor Deliveries
  • Ordering for our liquor store
  • Maintained liquor invoices
  • Cashier
  • Rang up customers with their orders
  • Took phone orders, rang them out

Invoice Manager

Palnet USA
01.2008 - 01.2011
  • Data Entry
  • Maintained all purchase orders
  • Invoice and Bill
  • Invoiced all orders
  • Created excel spread sheets on weekly basis
  • Customer Service
  • Phone Orders
  • Made sure the customers were happy with the product
  • Made to make sure that the cashier was not short at ends of shifts

Education

High School Diploma -

DELESEA REGIONAL
Franklinville, NJ
06-2002

Skills

  • Sharp observation skills
  • Effective communication
  • Adaptability and flexibility
  • Quick learner
  • Lean Six Sigma Green Belt
  • Lean Six Sigma Black Belt
  • SAP proficiency
  • Microsoft Office Suite
  • Excel expertise
  • Presentation skills
  • Collaborative team player
  • Root cause analysis
  • Employee onboarding
  • Time management
  • Waste reduction
  • Process improvement solutions

Certification

  • LSS GREEN BELT
  • LSS BLACK BELT

Timeline

Process Improvement Coordinator

Bridor
01.2021 - Current

Operations Administrative Assistant

Bridor
01.2017 - 01.2021

Office Manager

Wine Barrel Designs
01.2013 - 01.2017

Secretary

Cap n Cat
01.2011 - 01.2014

Invoice Manager

Palnet USA
01.2008 - 01.2011

High School Diploma -

DELESEA REGIONAL

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