Lauren Jensen
Charlotte,NC
Summary
Dynamic professional with a proven track record at TTI Floor Care, excelling in project management and fostering team collaboration. Expert in Airtable and Adobe Workfront, I significantly enhanced productivity and client satisfaction, along with keeping up-to-date records of all talent, various locations for video and photoshoot and a wardrobe catalogue. Accomplished in pre-production needs by reviewing work orders, product needs, talent and location scouting while maintaining open collaboration with other teams and outside vendors.
Overview
5
5
years of professional experience
Work History
Production Coordinator
TTI Floor Care
05.2022 - 08.2024
- Coordinated with production team to support productivity targets and deadline management.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Coordinated communication between departments, fostering a collaborative work environment.
- Presented production ideas and determined creative scenarios for production and delivery.
- Maintained project costs through careful budgeting and monitoring of expenditures.
- Facilitated communication between production staff and other departments to synchronize work.
- Led brainstorming sessions with creative teams to develop unique story concepts that resonated with target audiences.
Field & Marketing Sales Rep
TTI Ryobi, Techtronic Industries
06.2020 - 04.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through networking and relationship building.
- Exceeded sales targets through effective planning and goal setting.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Social Media Coordinator
Chick-fil-A
09.2019 - 05.2020
- Created social media content with consistent content and tone.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
- Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost brand identification.
- Monitored comments sections across platforms to address negative feedback and maintain brand reputation.
- Analyzed performance metrics to identify trends and areas for improvement in future campaigns.
Education
Bachelor of Arts - Strategic Communication
Georgia College And State University
Milledgeville, GA05.2020
Skills
- Project Management
- Schedule Coordination
- Workflow Coordination
- Client Relations
- Proficient in Airtable and Adobe Workfront
- Teamwork and Collaboration
- Critical Thinking
- Flexible and Adaptable
Timeline
Production Coordinator
TTI Floor Care
05.2022 - 08.2024
Field & Marketing Sales Rep
TTI Ryobi, Techtronic Industries
06.2020 - 04.2022
Social Media Coordinator
Chick-fil-A
09.2019 - 05.2020
Bachelor of Arts - Strategic Communication
Georgia College And State University
Similar Profiles
Tiffany LevineTiffany Levine
Operations Manager at TTI Floor CareOperations Manager at TTI Floor Care
Merrie MorrowMerrie Morrow
Art Department at TTI Floor CareArt Department at TTI Floor Care
MAUREEN BARILEMAUREEN BARILE
Sourcing Manager at TTI Floor Care North AmericaSourcing Manager at TTI Floor Care North America