Lauren Jewell
Williamson,WV
Summary
Office management professional with experience handling a wide range of administrative, technical and executive-support tasks.
Overview
7
7
years of professional experience
Work History
Human Resources Assistant
Autism Services Center
Huntington, WV
10.2018 - 10.2019
- Instruct CPR for new hire orientation and re-certification
- Conduct interviews and contact references
- Process and create electronic records of employee documents
- Screen potential employees using WV Cares
- Track employee initial and annual evaluations
- Monitor PTO for 400+ employees and notify those approaching accrual limit
Office Manager
Autism Management Group
Lavalette, WV
05.2018 - 10.2018
- Identify expiring driver’s licenses, vehicle registrations, inspection stickers and insurance in order to maintain regulation compliance
- Conduct interviews and contact references
- Process and create electronic records of employee documents
- Update employee files when employment status is changed
- Process potential employees using WV Cares
- Communicate with behavioral and nursing staff concerning training availability
- Schedule new hire training and compose welcome letters
- Assist with employment verification
- Log training and document expiration dates using Microsoft Excel
- Contact employees when training is nearing expiration and schedule renewal
Student Loan Account Representative
GC Services
Huntington, WV
07.2016 - 10.2017
- Made outbound calls to clients concerning the status of their federal student loans
- Received inbound calls and assisted clients accordingly
- Requested supporting documents for loan resolution
- Balanced the needs of 60 + clients and reviewed accounts on a daily basis
- Informed clients of their options to resolve defaulted loans
- Offered exceptional customer service and appropriate recommendations
Operations Assistant
Army and Air Force Exchange Service
Mountain Home, ID
12.2012 - 06.2014
- Executed price changes as directed by company headquarters
- Supervised weekly promotional events and met deadlines of related tasks
- Investigated and corrected irregular inventory counts using the ASAP inventory management and tracking system
- Covered cashier, customer service, and sales representative positions when needed
Education
High School Diploma -
Logan Senior High School
Logan, WV05-2008
Some College (No Degree) -
Marshall University
Huntington, WVSkills
- Document management
- Employee evaluation
- Interview coordination
- Training facilitation
- Compliance monitoring
- Human resources administration
References
References available upon request.
Timeline
Human Resources Assistant
Autism Services Center
10.2018 - 10.2019
Office Manager
Autism Management Group
05.2018 - 10.2018
Student Loan Account Representative
GC Services
07.2016 - 10.2017
Operations Assistant
Army and Air Force Exchange Service
12.2012 - 06.2014
High School Diploma -
Logan Senior High School
Some College (No Degree) -
Marshall University