Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Jo Senoff

CHICAGO,IL

Summary

Marketing professional with a proven ability to create and amplify brand messages, resulting in increased brand awareness and customer engagement. Skilled in crafting compelling content that resonates with target audiences and building strong relationships with both audiences and brands. Recognized for a collaborative approach and adaptability in dynamic environments, consistently ensuring team success and driving brand growth. Key skills include content creation, social media strategy, and influencer marketing.

Overview

13
13
years of professional experience

Work History

Event Staff Member

WCF Industries
01.2025 - Current
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
  • Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
  • Maintained clean facilities throughout events, contributing to overall guest satisfaction levels.

Sales Associate

Bodybar Pilates
05.2024 - Current
  • Implement studio sales process including lead generation, management, and conversion
  • Achieve monthly sales quotas to gain 28 members/month
  • Carry out member retention tasks on average of 50/daily
  • Achieve daily tasks, bookings, and sales quotas
  • Participate in community events to promote the studio
  • Log member bookings
  • Create community at the studio through engagement with members before and after class
  • Stayed informed about competitors'' strategies and the overall state of the industry, in order to adapt tactics accordingly.

Hospitality Partnership Coordinator

Unlimited Biking
01.2023 - 01.2024
  • Execute and plan partner introductions and database management through touch-point and regular communications
  • Conduct outreach to prospective contacts & prepare for prospective conversations and meetings with potential partners by managing approximately 50 incoming calls, emails and messages per day
  • Support facilitation and execution of Partner Program materials & communications
  • Prepare for strategic planning meetings with current partners by providing co-branding research through collected data
  • Collaborated closely with legal department to ensure all contractual agreements met compliance standards.
  • Negotiate with prospective partners
  • Collaborated with cross-functional teams to develop and execute partnership strategies, leading to expanded market reach.

Sales Development Retail

Alexandra Marks Jewelry
01.2022 - 01.2023
  • Implanted new business procedures to attract and retain new customers
  • Created loyalty program which increased individual sales by 20% in the first week
  • Streamlined day to day procedures to create an exemplary customer experience
  • Expanded client base through strategic networking at industry events and conferences.
  • Increased sales revenue by identifying and pursuing new business opportunities.

Merchant Development Rep

Groupon
01.2019 - 01.2022
  • Provided inbound support to merchants by asking problem solving questions related to their existing campaigns
  • Grew existing merchant relationships by re-engaging former merchants through cold calling to retain, consult and close deals
  • Facilitated revenue growth by improving and optimizing existing deals based on analytic reports
  • Utilized knowledge of deal structure and strategy to reach desired merchant goals through customer engagement, shopping behaviors and conversion for a 25% boost in revenue and expansion of merchant customer base by 15% on average
  • Achieved and exceeded sales targets
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.

Catering Sales Manager

Taylor Gourmet
01.2018 - 01.2019
  • Combined community outreach with marketing to create brand awareness for a fit casual restaurant new to the Chicago metro area
  • Booked consistent catered team lunches as well as company events by ensuring that the company was placed on a preferred vendor rotation
  • Responsible for self generating new prospects through cold calling, emailing and social media outreach
  • Increased event bookings by developing and implementing effective catering sales strategies.
  • Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.

Business Development

Highland Park Alliance
01.2013 - 01.2018
  • Assisted in production of a new local magazine 60035 - with a distribution of over 20,000 mailing pieces
  • Collaborated with in house PR firm to coordinate monthly and seasonal events and create promotional marketing to drive traffic to local establishments within a specific SSA
  • Managed $50,000 marketing budget to assist promotion of local businesses
  • Collaborated with project managers to review project progress and strategize business development initiatives.

Education

B.S. - TELECOMMUNICATIONS

BALL STATE UNIVERSITY

A.A. - ADVERTISING

COLUMBIA COLLEGE

Skills

  • Customer service
  • Teamwork and collaboration
  • Event coordination and implementation
  • Problem-solving skills

Timeline

Event Staff Member

WCF Industries
01.2025 - Current

Sales Associate

Bodybar Pilates
05.2024 - Current

Hospitality Partnership Coordinator

Unlimited Biking
01.2023 - 01.2024

Sales Development Retail

Alexandra Marks Jewelry
01.2022 - 01.2023

Merchant Development Rep

Groupon
01.2019 - 01.2022

Catering Sales Manager

Taylor Gourmet
01.2018 - 01.2019

Business Development

Highland Park Alliance
01.2013 - 01.2018

A.A. - ADVERTISING

COLUMBIA COLLEGE

B.S. - TELECOMMUNICATIONS

BALL STATE UNIVERSITY