Lauren Johnson
Buffalo Grove,IL
Summary
Experienced and empathetic human resources professional returning to the workforce after a dedicated two years as a stay-at-home mom. Eager to demonstrate 8+ years of relationship building skills, human resources, operations, leadership and administrative experience.
Overview
11
11
years of professional experience
Work History
Stay-At-Home Mom
Self-employeed
03.2022 - Current
- Full time caretaker to two children under two years old
- Create and implement daily routines, meal plans, and educational activities
- Establish budgets for household
- Volunteer for children's programs and events at local library
- Coordinate appointments and manage schedules for all family members
HR Operations Associate
Bloomin Brands
10.2021 - 02.2022
- Served as Tier 1 HR operational support in a call center environment for our 60,000 employees nationwide
- First point of contact for questions related to benefits, policies, employee relations, payroll, and other HR-related issues as well as federal and state laws
- Answered up to 60 calls a day from employees
- Handled all service inquires and problems from multiple input channels to provide customer service and clear advice to employees.
- Assisted with HR and Operational team projects as needed
Human Resources Administrator
Shamrock Trading Corporation
03.2019 - 07.2021
- Assist HR team with candidate processing, reviewing resumes, and managing calendars
- Provide direct support to the Regional District Manager
- Assist with UCC filings, MC filing in Salesforce, and onboarding new clients
- Point of contact for HR inquires in the Chicago office
- Assist in on-boarding new employees
- Assist in campus recruitment efforts with recruiting team
- Act as the office liaison for all maintenance requests, ID badges, and security procedures
- Manage expense reports through Concur
- General office calendar management
- Corporate event planning
Senior Associate, HR
Sunrise Futures, LLC
08.2015 - 01.2019
- Assisted HR department with coordinating and administering phone interviews, reviewing resumes, onsite interviews, campus recruitment, and new hire orientations.
- Orchestrated on-site campus super days with recruitment team by organizing candidate travel and creating interview schedules.
- Tracked employee vacation hours, requests, and approvals.
- Calendar management and large-scale meeting planning
- Researched and sent out a daily economic release schedule with important stock market events.
- Domestic & international travel
- Planned large corporate events
- Planned office happy hours and social events
Office Manager
Video Active Productions
5 2014 - 8 2015
- Processed expense reports and managed all executives’ finances
- Supervised our receptionist and created their schedule
- Coordinated travel arrangements
- Coordinated phone interviews and on-site interviews
- Answered and directed phone calls
- Helped compile and produce information for inclusion reports and presentations
Recruitment Intern
Susan G. Komen
05.2013 - 09.2013
- Recruited Komen Volunteers and attended recruitment fairs
- Assisted in the production of Komen events and races
- Assisted with Komen 101 – Volunteer Orientations
- Data entry of volunteer information into V2 and Convio (donor database)
Education
Bachelor of Arts - Psychology
Northern Illinois University
Dekalb, IL2014
Skills
- Microsoft Offices [Outlook, Word, Powerpoint, Excel, Teams], ADP, Concur, SAP, Greenhouse, Clockwork ATS System, ServiceNow
- HR, Office Management, Benefits, Payroll, Recruiting, Expense Reports, Meeting Planning, Event Planning, Travel
Timeline
Stay-At-Home Mom
Self-employeed
03.2022 - Current
HR Operations Associate
Bloomin Brands
10.2021 - 02.2022
Human Resources Administrator
Shamrock Trading Corporation
03.2019 - 07.2021
Senior Associate, HR
Sunrise Futures, LLC
08.2015 - 01.2019
Recruitment Intern
Susan G. Komen
05.2013 - 09.2013
Office Manager
Video Active Productions
5 2014 - 8 2015
Bachelor of Arts - Psychology
Northern Illinois University
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