Lauren Windsor
East New Market,MD
Summary
Creative Business Owner with exceptional background spent in Logistics. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Motivated business professional bringing 3 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Office Manager /Accounting Bookkeeper
Lawrence Wilson III, LLC
, MD
10.2023 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Bookkeeper
Calvert Farms
, MD
2023.10 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Business Owner
D Windsor &Sons, LLC
01.2021 - 11.2023
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
Office Secretary, Bookkeeper
Windsor Trucking
05.2018 - 01.2021
- Enhanced office efficiency by implementing new organization and filing systems.
- Streamlined communication between departments, facilitating better collaboration and productivity.
- Reduced office supply costs through diligent inventory management and vendor negotiations.
- Managed complex scheduling for executive staff, ensuring timely attendance at important meetings.
- Acted as a liaison between internal teams and external clients, fostering positive relationships that increased client satisfaction.
- Coordinated travel arrangements for team members, reducing overall expenses with cost-effective solutions.
- Prepared accurate expense reports for executive staff members, streamlining the reimbursement process.
Cook
Katie Mae's
07.2017 - 12.2017
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Collaborated with the management team to develop new menu items based on customer feedback and preferences.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Cook
Hometown Pride
08.2015 - 10.2017
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Retail Sales Key Holder
Dollar General
06.2011 - 11.2013
- Boosted sales by effectively communicating product features and benefits to customers.
- Increased customer satisfaction by providing personalized assistance and recommendations.
- Assisted in visual merchandising, ensuring an attractive store layout for optimal sales performance.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Participated in inventory management to maintain accurate stock levels and minimize shrinkage.
- Trained new team members on store procedures, policies, and sales techniques for consistent performance.
- Collaborated with store management to achieve monthly sales targets and goals.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Education
High School Diploma -
Cambridge-South Dorchester High School
Cambridge, MD05.2008
Skills
- Strategic Planning
- Customer Service
- Business Planning
- Contract Management
- Business Development
- Employee Training
- Financial Management
- Task Delegation
- Work Planning and Prioritization
- Cost Control and Budgeting
- Accounting Management
- Attention to Detail
- Financial Administration
- Relationship Building
Timeline
Office Manager /Accounting Bookkeeper
Lawrence Wilson III, LLC
10.2023 - Current
Bookkeeper
Calvert Farms
2023.10 - Current
Business Owner
D Windsor &Sons, LLC
01.2021 - 11.2023
Office Secretary, Bookkeeper
Windsor Trucking
05.2018 - 01.2021
Cook
Katie Mae's
07.2017 - 12.2017
Cook
Hometown Pride
08.2015 - 10.2017
Retail Sales Key Holder
Dollar General
06.2011 - 11.2013
High School Diploma -
Cambridge-South Dorchester High School
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