LAUREN JOHNSON

• This key position was front-line support for employees needing assistance
• Downloaded, pulled, and analyzed various reports from internal systems
• Supported sales team in analysis, coordination, and execution of various programs
• Independently organized and produced computer-based presentations
• Payroll of all route sales drivers and detailers
• Multi-tasked and met deadlines
• Managed template, service changes, end-date customers, Masterfiles customer updates, etc.
• Provided weekly sales reports
• Organized and managed budget for Madison Zone events
• Handled safety tracking, training, checklists, folders for incidents, OSHA requirements and forms
• Maintained all personnel & safety files
• Ordered office supplies for Madison Zone DCs and bins.
• Scheduled drug screens, DOT physicals, and maintenance repairs
• Responsible for facility management and equipment management.

All typical office operations

• Processed and maintained accurate records
• Communicated and cooperated pleasantly with parents, students, visitors and staff to foster positive public image
• Addressed questions and complaints effectively and efficiently
• Prepared letters, memos, bulletins, reports, etc., within timelines
• Assembled and updated materials for distribution and presentations
• Maintained confidentiality relating to student records and personnel matters
• Operated office equipment including but not limited to copiers, personal computers, calculators and telephone consoles
• Used word processing programs, spreadsheets, etc
• Typically utilized in offices.

• Managed 40-50 employees during the WI State Fair
• Guided Fairgoers at eight Information Centers during the WI State Fair and at three Information Centers during Harvest Fair
• Executed two employee orientations per year
• Addressed Fairgoer concerns & complaints
• Delegated & managed own department budget
• Supported the Administration Office year-round
• Fulfilled Group Sales orders, recruiting new and retaining old businesses
• Assisted bus groups in planning their trips to the WI State Fair
• Assisted with Entertainment & Attraction contracts, riders, and addendums
• Built relationships within the community by visiting elementary schools
• Executed the Charitable Donations program by handling requests, emails and mailings
• Collaborated with other departments to aid in the success of online Fair Experience surveys, Street Team, The Blue Ribbon Employee Program, Employee Merchandise, etc.